blue screens in win 7 64x

Discussion in 'ESET Smart Security' started by hassan118, Jun 20, 2012.

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  1. hassan118

    hassan118 Registered Member

    when i install ESET Smart Security after an hour of using my computer crash whit blue screens! :'(
     

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    hassan118, Jun 20, 2012
    #1
  2. Cudni

    Cudni Global Moderator

    are you using latest version?
     
    Cudni, Jun 20, 2012
    #2
  3. hassan118

    hassan118 Registered Member

    Yes =>5.2.9.1
     
    hassan118, Jun 20, 2012
    #3
  4. Janus

    Janus Registered Member

    Hello hassan118 :)
    Eset have a long article regarding how to Troubleshooting Blue Screen BSoD Problems.
    Take a look and see if there is something you can use.
    Were there problems regarding the uninstallation of the previous security solution? And do you have other security solutions running real time, if yes, then it could be conflicting and cause the BSOD. (just a thought)
     
    Janus, Jun 20, 2012
    #4
  5. hassan118

    hassan118 Registered Member

    Hello
    Thanks

    Yes :doubt:

    No i dont have any other security.
     
    hassan118, Jun 21, 2012
    #5
  6. Marcos

    Marcos Eset Staff Account

    Please upload the dump generated upon BSOD somewhere and PM me the download link.
     
    Marcos, Jun 21, 2012
    #6
  7. hassan118

    hassan118 Registered Member

    Here is download link:

    dmp.zip

    Thanks
     
    hassan118, Jun 21, 2012
    #7
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