Help!Need some opinion!

Discussion in 'ESET Smart Security' started by reevesloh, Jan 12, 2012.

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  1. reevesloh

    reevesloh Registered Member

    Now my pc internet suddenly disconnect and the modem internet colour change from green to red!After few minute,it change to red again n internet bcome normal.So it is a modem problem or internet provider problem or my PC been infected?I using ESS5
     
  2. Cudni

    Cudni Global Moderator

    check the router logs, that will tell you if there is a disconnect there. Check event viewer logs on you comp to see if there are any issues there too.
     
  3. reevesloh

    reevesloh Registered Member

    How to check?And how to know that it is a problem?
     
  4. dmaasland

    dmaasland Registered Member

    Well if the modem leds change colour there's a 99% chance of issues with your modem / provider.
     
  5. reevesloh

    reevesloh Registered Member

    It modem problem or provider problem?
     
  6. dmaasland

    dmaasland Registered Member

    Well that's pretty impossible for me to say :). You'd have to contact your ISP about that.
     
  7. agoretsky

    agoretsky Eset Staff Account

    Hello,

    In cases where that has occurred to me, it has been because my Internet Service Provider was performing maintenance on the ADSL or Cable modem.

    Regards,

    Aryeh Goretsky
     
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