Un-install Problem!

Hi,

I am trying to uninstall Beta 2 and install the new release candidate of ESET Cybersecurity for Mac. But when I try to uninstall I get the following error "the following uninstall step failed: removing finder context menu scripts. Contact the manufacturer for assistance.

Any idea how I can uninstall so I can install the latest release? Have not really uninstalled many programs from my Mac yet.

Thanks
Logan

 

Hello,

Please see this message thread for information about the release candidate.

Regards,

Aryeh Goretsky

 

agoretsky,

Sorry but that was no help.

I have the new release but I cannot install it until I uninstall beta 2 and I cannot uninstall Beta 2 because of the error. How do I uninstall Beta 2?

Thanks
Logan

 

Not sure what I did but managed to uninstall and install the new release.

Logan

 

Hello Logan5,

Did you have an Uninstall feature located in the Beta Install Disc that you downloaded from the beta site?

Thank you,
Richard

 

Rmuffler,

I am not sure at this point, it may have been there. Again I do not recall what I did but was able to remove it.

Logan

 

Thank you for the reply Logan5. For anyone who reads this thread and is looking to uninstall their ESET for Mac security product please see the following Knowledgebase article:
http://kb.eset.com/esetkb/index?page=content&id=SOLN2554

Regards,
Richard