Un-install Problem!

Discussion in 'Other ESET Home Products Beta' started by Logan5, Sep 24, 2010.

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  1. Logan5

    Logan5 Registered Member

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    Hi,

    I am trying to uninstall Beta 2 and install the new release candidate of ESET Cybersecurity for Mac. But when I try to uninstall I get the following error "the following uninstall step failed: removing finder context menu scripts. Contact the manufacturer for assistance.

    Any idea how I can uninstall so I can install the latest release? Have not really uninstalled many programs from my Mac yet.

    Thanks
    Logan
     
  2. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Please see this message thread for information about the release candidate.

    Regards,

    Aryeh Goretsky
     
  3. Logan5

    Logan5 Registered Member

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    agoretsky,

    Sorry but that was no help.

    I have the new release but I cannot install it until I uninstall beta 2 and I cannot uninstall Beta 2 because of the error. How do I uninstall Beta 2?

    Thanks
    Logan
     
    Last edited: Sep 28, 2010
  4. Logan5

    Logan5 Registered Member

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    Not sure what I did but managed to uninstall and install the new release.

    Logan
     
  5. Rmuffler

    Rmuffler Former Eset Moderator

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    Hello Logan5,

    Did you have an Uninstall feature located in the Beta Install Disc that you downloaded from the beta site?

    Thank you,
    Richard
     
  6. Logan5

    Logan5 Registered Member

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    Rmuffler,

    I am not sure at this point, it may have been there. Again I do not recall what I did but was able to remove it.

    Logan
     
  7. Rmuffler

    Rmuffler Former Eset Moderator

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    San Diego, CA USA
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