Problem with update

Discussion in 'ESET Smart Security' started by mtsdesignss, Dec 13, 2009.

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  1. mtsdesignss

    mtsdesignss Registered Member

    I am getting this error

    "An error occurred while updating virus signature database"

    Even my username is not expired I have 2 users both are not working, if there is an issue with user name it asks for new username but its giving above error, what should I do? License valid till 3/8/2010
    version 4.0.314.0
     
    mtsdesignss, Dec 13, 2009
    #1
  2. ronjor

    ronjor Global Moderator

    ronjor, Dec 13, 2009
    #2
  3. mtsdesignss

    mtsdesignss Registered Member

    Hello,

    I guess I have re-install again because issue is not fixed, why is that so? and can I use my old username and password for new version of Eset?
     
    mtsdesignss, Dec 15, 2009
    #3
  4. ronjor

    ronjor Global Moderator

    If your license is current until 3/8/2010, you can download the new version.
     
    ronjor, Dec 15, 2009
    #4
  5. mtsdesignss

    mtsdesignss Registered Member

    Hello,

    Where I can download the new version? I have tried the download link but it is asking for password.. And I have re-install the product but still it is giving error "An error occurred while downloading update files"
     
    mtsdesignss, Dec 18, 2009
    #5
  6. ronjor

    ronjor Global Moderator

    ronjor, Dec 18, 2009
    #6
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