Can not download paid version

I paid for a subscription and was sent the confirming email with download info, but download page will not take password. Now what

 

Hello,

As this is the ESET NOD32 Antivirus Forum I assume that's the version you're trying to download and not Smart Security.

Is that correct?

BFG

 

Correct

 

Hi Rainwalker,

PM sent.

BFG

 

Are you entering the username and password correctly?

 

I entered Username & Password correctly..a number of times. Gave up, went to bed, awoke this morning tried again and it took. Makes no sense, but such is life. Thank you BFG and siljaline.
BTW..In the past I used Nod32 for a number of years, left and have decided to return.

 

It could be due to ESET being closed, the San Diego offices, for the long weekend, if no joy submit a ticket, or contact ESET directly.
Good luck, I'm sure things will get cleared up for you over the next days at the latest.

Regards,

 

UGH ! I got in a hurry when i went to update to latest version and downloaded the 32-bit v. instead of the 64. Went back and could not get the 64-bit. My Password/Username is no longer being excepted. I suppose the server thinks one download is enough for a single lesson.....correct ?

 

I tried a few times but was unsuccessful. Turned off computer for awhile, came back to it and was able to get the update.