Can not download paid version

Discussion in 'ESET NOD32 Antivirus' started by Rainwalker, Nov 27, 2009.

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  1. Rainwalker

    Rainwalker Registered Member

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    I paid for a subscription and was sent the confirming email with download info, but download page will not take password. Now what o_O
     
  2. BFG

    BFG Registered Member

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    Hello,

    As this is the ESET NOD32 Antivirus Forum I assume that's the version you're trying to download and not Smart Security.

    Is that correct?

    BFG
     
  3. Rainwalker

    Rainwalker Registered Member

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    Correct
     
  4. BFG

    BFG Registered Member

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    Hi Rainwalker,

    PM sent.

    BFG
     
  5. siljaline

    siljaline Former Poster

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  6. Rainwalker

    Rainwalker Registered Member

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    I entered Username & Password correctly..a number of times. Gave up, went to bed, awoke this morning tried again and it took. Makes no sense, but such is life. Thank you BFG and siljaline.
    BTW..In the past I used Nod32 for a number of years, left and have decided to return.
     
  7. siljaline

    siljaline Former Poster

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    It could be due to ESET being closed, the San Diego offices, for the long weekend, if no joy submit a ticket, or contact ESET directly.
    Good luck, I'm sure things will get cleared up for you over the next days at the latest.

    Regards,
     
  8. Rainwalker

    Rainwalker Registered Member

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    UGH ! I got in a hurry when i went to update to latest version and downloaded the 32-bit v. instead of the 64. Went back and could not get the 64-bit. My Password/Username is no longer being excepted. I suppose the server thinks one download is enough for a single lesson.....correct ?
     
  9. ronjor

    ronjor Global Moderator

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    You should be able to download again. Make sure your password is correct.
     
  10. Rainwalker

    Rainwalker Registered Member

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    I tried a few times but was unsuccessful. Turned off computer for awhile, came back to it and was able to get the update.
     
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