Undocumented serious error (0x101a)

Eset failes to update with the following error:
Undocumented serious error (0x101a).

Current version: 3219
Last succesful update: 26-6-2008 10:31:51.

 

I'd suggest that you check if both the temp/tmp system and user variables are defined and whether they point to existing folders where you have write permissions.

 

I get the exact same message. And I do have write permission.

 

I found this http://training.eset.com/kb/index.php?option=com_kb&Itemid=29&page=articles&articleid=537 don't know if it will help, but you never know.

 

once i had the same problem and write to technical supportthe solution was cleaning both temps.one in C-windows-temp and the other in c-document and settings- (user)- local settings -temp. BUT NOT THE TEMP FOLDER!!only files inside!

 

Thanks guys! I cleaned my tempfolders, but no luck. But once I restarted my computer, everything was okay. Update is now working!

 

Hmm. I'm getting the same error on my system. Funny, nothing has been added or changed in a very long time. The last def I was able to get is: 3219.

I'll try a restart and see if that works.
All my v2.7 clients have updated ok I believe.

 

Maybe it's a problem associated with only Vista? I am fully updated on my XP system. Definitions at 3222running Nod version 667.

 

I'm running XP Pro SP2 and got the error.

 

I have seen a few reports of this today on perfectly working systems, installing a fresh copy over the existing installation resolved the issue in all cases (including mine a few months back).

Cheers

 

I updated this morning with no problem. Strange, because a reboot yesterday didn't help.