need help uninstalling!!

Discussion in 'ESET Smart Security' started by suriaj, May 15, 2009.

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  1. suriaj

    suriaj Registered Member

    gud day everyone. im a newbie here so a help would highly appreciated.
    im uninstalling my eset smart security 4 when a message that say " another application has exclusive access to the file c:\programdata\eset\eset smart security\logs\epfwlog.dat, shutdown all applications and click retry" appeared.
    anyone who can lend a help? thanking in advance all those who can help me.
     
    Last edited: May 15, 2009
  2. smalar

    smalar Registered Member

    Hello Suriaj,

    try booting in safe mode.
    There it will be easier to uninstall...
     
  3. sami kareim

    sami kareim Registered Member

    hello
    delete the eset file in programms files by unlocker program and waite seconds and the unlocker program want"deleted in restart computer"
     

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  4. xxJackxx

    xxJackxx Registered Member

    I'd guess that file is the firewall log. Turn off firewall logging and try again...
     
  5. tosbsas

    tosbsas Registered Member

    nope, only way is the unlocker app - I tried all of it - will not work. Dunno what Eset is doing there and under which circumstances it does that "not releasing" of those files. There are three of those I once had to kill all three of them one by one with unlocker

    Unlocker is here: http://unlocker.softonic.de/

    Ruben
     
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