Kaspersky AV Problem

I have downloaded the latest version of kaspersky personal trial from their web site. But i am having a problem when i click on my broadband modem to dial the internet my computer crashes with the BSOD coming up saying dumping memory of something.

I have tried installing it three times and each time same thing happens.

What is wrong. and how do i fix it.

 

Hi Anthony,

Did you completely uninstall your old AV, e.g. McAfee?

Rich

 

yes i unistalled it, i then scanned with crap cleaner and deleated everything, then scanned with regseeker and deleated everthing.

I then installed kaspersky.

 

Try posting your question in the KAV forum....probably get better results.


http://forum.kaspersky.com/index.php?

 

Hi,

You might also want to try to temporarily turn off Trojan Hunter and Counterspy real-time scanners. I seem to recollect that I did have some problems with TH, but it may be machine specific.

The Kaspersky forum will be your best bet, but somehow problem has to be narrowed down a bit. What version of KAV are you trying to install?

Rich

 

This one

http://www.kaspersky.com/trials?chapter=146481750

 

Anthony, your post have been answered at the Kaspersky forum.