Kaspersky AV Problem

Discussion in 'other anti-virus software' started by AnthonyG, Jun 10, 2005.

Thread Status:
Not open for further replies.
  1. AnthonyG

    AnthonyG Registered Member

    Joined:
    Aug 3, 2004
    Posts:
    614
    I have downloaded the latest version of kaspersky personal trial from their web site. But i am having a problem when i click on my broadband modem to dial the internet my computer crashes with the BSOD coming up saying dumping memory of something.

    I have tried installing it three times and each time same thing happens.

    What is wrong. and how do i fix it.
     
  2. richrf

    richrf Registered Member

    Joined:
    Dec 11, 2003
    Posts:
    1,907
    Hi Anthony,

    Did you completely uninstall your old AV, e.g. McAfee?

    Rich
     
  3. AnthonyG

    AnthonyG Registered Member

    Joined:
    Aug 3, 2004
    Posts:
    614
    yes i unistalled it, i then scanned with crap cleaner and deleated everything, then scanned with regseeker and deleated everthing.

    I then installed kaspersky.
     
  4. Visitor99

    Visitor99 Guest

  5. richrf

    richrf Registered Member

    Joined:
    Dec 11, 2003
    Posts:
    1,907
    Hi,

    You might also want to try to temporarily turn off Trojan Hunter and Counterspy real-time scanners. I seem to recollect that I did have some problems with TH, but it may be machine specific.

    The Kaspersky forum will be your best bet, but somehow problem has to be narrowed down a bit. What version of KAV are you trying to install?

    Rich
     
  6. AnthonyG

    AnthonyG Registered Member

    Joined:
    Aug 3, 2004
    Posts:
    614
  7. Don Pelotas

    Don Pelotas Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    2,257
Loading...
Thread Status:
Not open for further replies.