Kaspersky AV Problem

Discussion in 'other anti-virus software' started by AnthonyG, Jun 10, 2005.

Thread Status:
Not open for further replies.
  1. AnthonyG

    AnthonyG Registered Member

    Joined:
    Aug 3, 2004
    Posts:
    616
    I have downloaded the latest version of kaspersky personal trial from their web site. But i am having a problem when i click on my broadband modem to dial the internet my computer crashes with the BSOD coming up saying dumping memory of something.

    I have tried installing it three times and each time same thing happens.

    What is wrong. and how do i fix it.
     
  2. richrf

    richrf Registered Member

    Joined:
    Dec 11, 2003
    Posts:
    1,907
    Hi Anthony,

    Did you completely uninstall your old AV, e.g. McAfee?

    Rich
     
  3. AnthonyG

    AnthonyG Registered Member

    Joined:
    Aug 3, 2004
    Posts:
    616
    yes i unistalled it, i then scanned with crap cleaner and deleated everything, then scanned with regseeker and deleated everthing.

    I then installed kaspersky.
     
  4. Visitor99

    Visitor99 Guest

  5. richrf

    richrf Registered Member

    Joined:
    Dec 11, 2003
    Posts:
    1,907
    Hi,

    You might also want to try to temporarily turn off Trojan Hunter and Counterspy real-time scanners. I seem to recollect that I did have some problems with TH, but it may be machine specific.

    The Kaspersky forum will be your best bet, but somehow problem has to be narrowed down a bit. What version of KAV are you trying to install?

    Rich
     
  6. AnthonyG

    AnthonyG Registered Member

    Joined:
    Aug 3, 2004
    Posts:
    616
  7. Don Pelotas

    Don Pelotas Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    2,257
Loading...
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.