Chrome not working with sandboxie

Discussion in 'sandboxing & virtualization' started by Walkers23, Jul 26, 2020.

  1. Walkers23

    Walkers23 Registered Member

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    I have installed Sandboxie 5.33.6 on my windows 7 PC, I can't seem to use google chrome with Sandboxie but other browsers such as FireFox and IE are working with it.

    I'm not sure, but it might be my antivirus because before I was using Avast and google chrome was working with Sandboxie, but I changed my antivirus recently to Eset and chrome stopped working with Sandboxie.

    These are the error messages that I am getting:
    https://ibb.co/SVQ3cqy
    Any fix to this?
     
  2. Brummelchen

    Brummelchen Registered Member

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  3. Page42

    Page42 Registered Member

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    I have been using Sandboxie for 10+ years, and have been running ESET NOD32 on a couple Windows 7 machines along with SBIE for 8 of those years, so hopefully you know that it is a standard combination, and you discover the correct configuration. At the very least, make sure in the Sandboxie Contol window to select Configure|Software Compatability|ESET. Also (and this is probably too obvious for me to be mentioning), make sure that [chrome.exe] is showing under Forced Programs. Good luck.
     
  4. Walkers23

    Walkers23 Registered Member

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  5. Walkers23

    Walkers23 Registered Member

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    Hello, I have just tried your suggestion, but still no luck getting chrome to work. I even added chrome and Sandboxie to my exception list on Eset.
     
  6. Page42

    Page42 Registered Member

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    Not a good idea to exclude Chrome in ESET. FWIW, I am running ESET without any exclusions, so I know that is not necessary. Wait until member bo elam shows up. Bo knows these things. ;)
     
  7. Page42

    Page42 Registered Member

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    Did you get it working, Walkers23?
     
  8. Walkers23

    Walkers23 Registered Member

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    Unfortunately, I did not get it to work. I have installed Microsoft Edge as an alternative to Chrome and I still get the same error messages, as of right now I'm just messing around with ESET settings to try and fix this issue.
     
  9. Walkers23

    Walkers23 Registered Member

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    I just found out if I disabled ESET HIPS and restart my PC, I could start Chrome with Sandboxie without any problems. Now I know it`s something to do Chrome/Sandboxie and ESET HIPS. I don't want to use Chrome with Sandboxie while ESET HIPS setting is disabled. I was wondering if you might know a solution to this?
     
  10. Page42

    Page42 Registered Member

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    I am sorry, I do not have any proposed solutions for you beyond what I have already stated... which isn't much, I know. I will say that personally, I have always ranked Sandboxie as my most crucial security program, and if I came across another program that I could not get to coexist with it, I would always choose to keep Sandboxie, even if it meant removing and not using the the other program. That has always been my method, for at least the last 10+ years as a Sandboxie user.

    In your particular case, I would keep SBIE, keep Chrome, and run ESET with HIPS disabled, or configured so as to run correctly with SBIE, if/when you eventually figure it out. I understand it probably doesn't help you to know this, but I currently run those three programs together (with HIPS enabled) on the same OS that you are running, and I do that on two computers.

    One more shot... I see I have ESET HIPS filtering set at Automatic (not Smart, Interactive, Policy-based or Learning). Not sure if that is default.

    And to go back to a previous suggestion, if you tried configuring Sandboxie with ESET software compatibility enabled, and things aren't running right, you can always try removing that compatibility and see if that works.
     
  11. LodeHere

    LodeHere Registered Member

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    Lately my Chrome still gets sandboxed by Sandboxie, but Sandboxie does not empty it any longer when I close Chrome. Also not manually via "Terminate All Programs" or "Delete Contents." A message appears from Sandboxie dat to empty it I must restart. Which works, but to restart my laptop after every time I close Chrome is asking a bit much. Even though I have SSD and it takes only a bit more than a minute.

    It has nothing to do with my AV as even when that is uninstalled temporarily to see what happens then the issue remains.

    So for the first time since 2006 I'm not using Sandboxie with Chrome.
    It works fine with Firefox so that still gets sandboxed by Sandboxie.

    (I trust my Kaspersky Anti-Virus to take over the extra protection for Chrome via its add-on, as well as its add-on for Firefox which still runs in Sandboxie, although I always felt safe using Firefox sandboxed before I had the current AV and the previous ones, like Avira, Emsisoft, and Malwarebytes [the latter until recently when its 3 year license ran out].)

    Sandboxie 5.55.22
    Windows 8.1
     
    Last edited: Jun 25, 2022
  12. Page42

    Page42 Registered Member

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    Some things to try, in no particular order...
    1. Revert to Sandboxie version 5.33.6
    2. Reinstall Chrome
    3. Check to make sure your AV is listed under Sandboxie's Software Compatibility list
     
  13. catspyjamas

    catspyjamas Registered Member

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    1. Check "continue running background apps" is off in the settings (found under the section "system").
    2. Check your task manager on occasions when it hasn't auto-deleted. You may find the process being held up by that stupid Software Reporting Tool process of chrome, which can sometimes run for several minutes. You'll see the process in your task manager called "Software Reporting Tool" if it's running. Not sure what triggers it, whether it is a task scheduled update or telemetry thing (which will still happen no matter how much you've tweaked your chrome privacy settings). If it's the software reporting tool running it will eventually stop & sandboxie will self empty.
    3. This could conceivably happen if Chrome is trying to update itself while sandboxed too. I make a habit of checking for updates with the browser unsandboxed before I launch chrome sandboxed to browse with. I do that for all my browsers actually.
    4. Not sure how compatible Kaspersky is with sandboxie....? Others here may know. You could always disable the Kaspersky extension & see if the behaviour persists.
     
  14. LodeHere

    LodeHere Registered Member

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    Thank you very much Page52 and catspyjamas for your kind offer to help me out. :)
    The idea came up to try Sandboxie-Plus again after a long time. I set it to show the Classic tray Icon, so I can see if it has emptied after closing my Chrome or Firefox. I also set it to not show a big Notification panel at all by minimalizing it to the tray the first time it showed up.
    Also the AV plugins are removed. The general Web Anti-Virus protection should be plenty good enough. Especially by browsing sandboxed by default.
    I made a system restore point and will also make a system backup and save it on an external drive.
    Glad feelings... :)
     
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