Hitman Pro Support and Discussion Thread

Discussion in 'other anti-malware software' started by yashau, Mar 20, 2009.

  1. Jerry Lin

    Jerry Lin Registered Member

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    China, Fujian
    Hello,

    now the product shows upload failed again.
     
  2. bjm_

    bjm_ Registered Member

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    .
    2856.png 2857.png 2858.png
     
  3. Fad

    Fad Registered Member

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    Also seeing "upload failed" here. [v 3.8.0 Build 292]
     
  4. Hijin25

    Hijin25 Registered Member

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    México
    Again it is trying to load the em023_64.dll file belonging to eset to the cloud and the load fails.
     
  5. ronald739

    ronald739 Registered Member

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    Australia
    Also having issues with "Upload failed".

    HitmanPro.PNG
     
  6. anon

    anon Registered Member

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    "upload failed"...….
     
  7. feerf56

    feerf56 Registered Member

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    "Also having issues with "Upload failed"." Me too. May be server problem.
     
  8. Oli95xz

    Oli95xz Registered Member

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    +1 on "Upload failed"
     
  9. anon

    anon Registered Member

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    Seems that "upload failed" problem fixed.
     
  10. Hijin25

    Hijin25 Registered Member

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    Sorry for the inconvenience, I just run an analysis of my team and this detection appears:

    Properties
    Name events.dat-shm
    Location C:\ProgramData\NVIDIA Corporation\NvTelemetry
    Size 32.0 KB
    Time 0.2 days ago (2018-05-22 18:07:2)
    Entropy 5.0
    Product Microsoft® Windows® Operating System
    Publisher Microsoft Corporation
    Description Microsoft RDP Bus Device driver
    Version 6.1.7600.16385
    Copyright © Microsoft Corporation. All rights reserved.
    LanguageID 1033
    SHA-256 DE124041321C932900E9D6BE612D46E587CF8CEC19D4B813BB93777D59880C43

    Scoring (52.0)
    The file is hidden from Windows API. This is typical for malware.
    The file is completely hidden from view and most antivirus products. It may belong to a rootkit.
    The file name extension of this program is not common.
    Program is running but currently exposes no human-computer interface (GUI).
    Time indicates that the file appeared recently on this computer.
    The file is in use by one or more active processes.
    The file is a device driver. Device drivers run as trusted (highly privileged) code.

    Forensic Cluster
    -1.5s C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagtrack-Listener.etl
    0.0s C:\ProgramData\NVIDIA Corporation\NvTelemetry\events.dat-wal
    * C:\ProgramData\NVIDIA Corporation\NvTelemetry\events.dat-shm
    1.8s C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\1ec2fda037fc8dffac469070b8e25db3_8aeec33f-295c-4dd2-9b30-a62ab1bb04c4


    Is it a false positive or a real threat?

    He had never given me this alert before.

    Thanks in advance for any clarification.
     
  11. deugniet

    deugniet Registered Member

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    Same here.
     
  12. Jerry Lin

    Jerry Lin Registered Member

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    Location:
    China, Fujian
    Sorry, but the real-time antimalware of HitmanPro Alert does not work at all now. Please Check! Thanks!
     
  13. RonnyT

    RonnyT QA Engineer

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    Location:
    Planet Earth
    Hi Jerry,

    The first issue is not a security issue, the detected file events.dat-shm is a file that only lives very short on disk, so it was selected for later inspection and when the scan was at the point that it would like to do detailed analysis the file is already gone. https://www.sqlite.org/tempfiles.html has more details on the shm (shared memory file).

    The second one, I assume your Anti-Malware shows that the cloud is offline?
    What happens if you reboot? is it still offline? if that doesn't work can you start at least 3 applications that you haven't started since computer boot, e.g. calc.exe, eventvwr.exe, notepad.exe and check again?
    Please close the HMP.A GUI before checking if the status has changed, sometimes it doesn't refresh as expected.
     
  14. HempOil

    HempOil Registered Member

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    Location:
    Canada
    I just fired up HMP 3.8.0 Build 292 and it seamlessly upgraded to Build 294. I then executed all three scan types (Default, Quick and EWS) and no issues were encountered.
     
  15. RonnyT

    RonnyT QA Engineer

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    632
    Location:
    Planet Earth
    HitmanPro build 294

    Changelog
    • FIXED: Uninstall of older HitmanPro version after upgrading to 3.8
    • FIXED: Scheduled Scan if user has no administrative rights
    • FIXED: False Positive on certain Microsoft files
    • FIXED: Force Breach not working on Windows 10
    • FIXED: Detecting PUPs as malware on certain files
    • FIXED: Potential DLL hijacking vulnerability
    • IMPROVED: Detection of Potentially Unwanted Programs (PUPs/PUAs)
    • INFO: Several minor fixes and improvements
    Download
    32-bit https://dl.surfright.nl/HitmanPro.exe
    64-bit https://dl.surfright.nl/HitmanPro_x64.exe
     
  16. HempOil

    HempOil Registered Member

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    Canada
    I apologize if I let the cat out of the bag ;)
     
  17. JohnBurns

    JohnBurns Registered Member

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    Location:
    Oklahoma City
    Thanks, folks for posting - mine updated automatically and only 3.8 shows now - all seems corrected.
     
  18. hawki

    hawki Registered Member

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    Last edited: May 29, 2018
  19. deugniet

    deugniet Registered Member

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    Hmp Pro 294 updated automatically, no problems running a scan.
     
  20. Tinstaafl

    Tinstaafl Registered Member

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    If you don't get the auto-update (I disabled mine), the download link provided by RonnyT works fine.
     
  21. G1111

    G1111 Registered Member

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    Updated and working good here (W7 x64).
     
  22. RonnyT

    RonnyT QA Engineer

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    2 ways either you have HitmanPro installed and Alert will use that, or Alert will download a fresh copy of the server and will start that.
     
  23. hawki

    hawki Registered Member

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    @RonnyT

    Thanks :)
     
  24. L10090

    L10090 Registered Member

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    W7x64, update to build 294 went automatic, no issues what so ever!
     
  25. ohgood

    ohgood Registered Member

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    Apr 3, 2015
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    Location:
    cold upper midwest
    SO
    I am SOOO thrilled to see a 64bit HMP!!!! THANK YOU!!!
     
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