Apple admits it slows down performance on iPhones with old batteries

elapsed · Dec 24, 2017

Reality said: ↑

It IS planned obsolescence. How strange that some people think that's OK.
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Well, most people are sane, rational individuals and can make simple decisions when provided with evidence such as "it was only recently added" and "it's to extend battery life".

The only complaint that can be made here is that it should be an option, so people can choose battery life vs speed. But user choice was never Apple's strong point.

But yeah, "muh evil apple conspiracies please validate me and my view of life". Lol.

RockLobster · Dec 24, 2017

elapsed said: ↑

Well, most people are sane, rational individuals and can make simple decisions when provided with evidence such as "it was only recently added" and "it's to extend battery life".

The only complaint that can be made here is that it should be an option, so people can choose battery life vs speed. But user choice was never Apple's strong point.

But yeah, "muh evil apple conspiracies please validate me and my view of life". Lol.
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Well if the alternate view of life is to believe everything corporate people say even when they have an obvious motive to be lying...

Reality · Dec 24, 2017

Well, most people are sane, rational individuals
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That depends on whose version you subscribe to. It's more about gullibility, but you're right about Apple and user choice.

elapsed · Dec 24, 2017

RockLobster said: ↑

Well if the alternate view of life is to believe everything corporate people say even when they have an obvious motive to be lying...
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Yeah, that's TOTALLY what I said. It wasn't that I was pointing out basic logic or anything, it was that we should 100% trust corporates. Ugh.

roger_m · Dec 24, 2017

Apple hit by wave of class action lawsuits after admitting slowing down old iPhones.

Customers are seeking compensation after claiming Apple deceived them with the "secret" tactic to slow down old iPhone models.

Apple is facing a wave of class action lawsuits alleging that the company deceived customers by slowing down older phones.

On Thursday, the company admitted slowing down outdated iPhone devices with low-capacity batteries, saying it is a way of protecting the devices' components.

The first lawsuit was filed in California and requests that Apple stop reducing the processor speed of affected devices and pay compensation to affected customers.
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https://news.sky.com/story/apple-hi...r-admitting-slowing-down-old-iphones-11180613

RockLobster · Dec 24, 2017

elapsed said: ↑

Yeah, that's TOTALLY what I said. It wasn't that I was pointing out basic logic or anything, it was that we should 100% trust corporates. Ugh.
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Yes I got that, I just don't understand why you think we should trust them.

Krusty · Dec 28, 2017

Apple apologises for slowing iPhone batteries down

Apple has apologised after facing criticism for admitting it deliberately slows down some ageing iPhone models.

Some customers had long suspected the company used the measure to encourage people to upgrade.

Apple admitted to slowing battery performance, but said the measure aimed to "prolong the life" of the devices.

The company has now said it will replace batteries for less and will issue software in 2018 so customers can monitor their phone's battery health.

In a statement posted on its website, the firm said it would reduce the price of an out-of-warranty battery replacement from $79 to $29 for anyone with an iPhone 6 or later.
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roger_m · Dec 28, 2017

It would be good if they released firmware, provided the option of not slowing the phone down as the batteries age.

There an interesting video discussing the battery issue on YouTube, from Louis Rossman.
The Apple slowing down iPhones thing. https://www.youtube.com/watch?v=k9YnsC3VyPM

Krusty · Dec 28, 2017

Apple says it's sorry for slowing down your iPhone. Here's how it wants to make it up to you

zapjb · Dec 28, 2017

Free would be a mea culpa, $29 is we got caught so here ya go.

JRViejo · Jan 3, 2018

For those curious, it turns out that it's not too difficult to see if your iPhone has been affected.
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How to check if Apple is slowing down your iPhone by Antonio Villas-Boas.

Trooper · Jan 3, 2018

zapjb said: ↑

Free would be a mea culpa, $29 is we got caught so here ya go.
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Agreed.

Krusty · Jan 8, 2018

I wonder who has been reading this thread...

Apple investigated by France for 'planned obsolescence'

French prosecutors have launched a probe over allegations of "planned obsolescence" in Apple's iPhone.

Under French law it is a crime to intentionally shorten lifespan of a product with the aim of making customers replace it.

In December, Apple admitted that older iPhone models were deliberately slowed down through software updates.

But it insisted it was because the phones' battery performance diminished over time.

The French investigation is being led by the economy ministry's consumer protection agency.

It follows a legal complaint filed in December by pro-consumer group Stop Planned Obsolescence (Hop).
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Krusty · Jan 26, 2018

Apple's iPhone battery 'slowdown' to be optional

A software update will let iPhone owners switch off the "battery saver" feature that slows down some models, Apple has confirmed.

The option to switch off the feature will appear on the iPhone 6, 6 Plus, SE, 6S, 6S Plus, 7 and 7 Plus models.
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roger_m · Jan 26, 2018

Krusty said: ↑

Apple's iPhone battery 'slowdown' to be optional
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I heard about that and it's good news. Of course, Apple are only doing it because of lawsuits and I still would never own an iPhone.

RockLobster · Jan 26, 2018

Krusty said: ↑

I wonder who has been reading this thread...

Apple investigated by France for 'planned obsolescence'
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Planned obscelence is prevalent but hard to prove especially when it is a collaborative effort by multiple interested parties who between them create and control the market.

Krusty · Jan 30, 2018

Apple under investigation for slowing older iPhones: reports

US authorities are investigating Apple's slowing of older iPhones, according to published reports.

The Wall Street Journal and Bloomberg reported the Department of Justice and the Securities and Exchange Commission were probing whether Apple violated securities laws.

In December, the company admitted it may slow the smartphone's processor in the iPhone 6, iPhone 6s and iPhone SE when the battery was wearing out.
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ronjor · May 2, 2018

Apple faces battery pledge complaints

By Joe Allen BBC Watchdog
Apple has been accused of finding unnecessary faults with iPhones and thereby profiting from a battery replacement initiative.
When the US firm announced it had been slowing down iPhones in order to "preserve battery life" in December last year, it apologised for not telling people sooner.
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zapjb · May 2, 2018

The gall of these behemoths knows no bounds.

Deletedmessiah · May 3, 2018

Saying speakers and microphone is faulty when they aren't and asking £250 for it? And why would you need to replace those before replacing battery? Pure scam. You could get a new phone for that money lol.

zapjb · May 3, 2018

They are APPLE. Don't question anything they do.

guest · May 24, 2018

Apple providing $50 refunds for iPhone battery replacements undertaken last year
May 24, 2018
https://www.neowin.net/news/apple-p...one-battery-replacements-undertaken-last-year

[...] It then came as no surprise that the company ended up being sued and soon offered discounted battery replacements to try and manage the fallout.
While customers could now obtain battery replacements for the iPhone 6 or later for $29 instead of the usual $79 until the end of 2018, this was of no consolation for customers who had already paid for out-of-warranty before the offer's availability.

Now, it seems that Apple is attempting to make amends for this situation. According to a support document spotted on the Apple website, customers will receive a $50 refund if they had a battery replacement undertaken for their devices at an Apple authorized service location.

The Cupertino giant began notifying eligible customers yesterday, an exercise that will continue until July 27, 2018, with advice on how to avail themselves of the reimbursement. However, customers who miss out on the communication and believe they are entitled to the partial refund can contact Apple directly by the end of this year.
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Minimalist · Mar 3, 2020

Apple To Settle US iPhone Slowdown Lawsuit

Each user affected by the iPhone slowdown will be paid up to $25, in proposed $500 million litigation settlement in the United States
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https://www.silicon.co.uk/5g/apple-settle-iphone-slowdown-lawsuit-334130

guest · Mar 8, 2020

Brazil’s Court decides Apple isn’t wrong on reducing iPhone performance due to battery issues
March 6, 2020
https://9to5mac.com/2020/03/06/braz...ing-iphone-performance-due-to-battery-issues/

Apple continues to face problems around the world after it admitted to reducing the performance of iPhones with a worn-out battery. Last month, France fined Apple €25M ($28M) for the battery-management features, but some governments seem to think differently. In Brazil, judges decided that Apple isn’t wrong to limit the performance of the devices due to battery health.

As Tilt reported, the Brazilian Institute for Consumer Protection (IDEC) has received about 350 reports from consumers who had problems with the performance of their iPhones.
The Brazilian Institute of Information Technology Policy and Law (IBDI) required Apple to pay R$986M ($212M) for moral damages, but the lawsuit was denied by the courts.
Brazilian Judge João Egmon said that “there was no planned obsolescence by Apple”.

He defended the company saying that Apple did this to preserve the user experience, which would be harmed by unexpected shutdowns due to battery malfunctions.
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While it may seem odd to see the government defending a company, it’s worth noting that Apple still manufactures some iPhone models at a Foxconn unit in Brazil. That way, it’s not hard to think that they’re defending Apple because of the local jobs the company provides there.
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guest · May 16, 2020

Apple's $500M lawsuit on iPhone throttling gets delayed by COVID-19
May 15, 2020
https://www.imore.com/apples-500m-lawsuit-iphone-throttling-gets-delayed-covid-19

One of Apple's long-running class-action lawsuits seems to be close to a settlement. According to a report from Law360, a federal judge in California has given preliminary approval on the settlement on Friday. The judge, however, delayed the final approval due to the coronavirus outbreak.

The lawsuit is based on the company's decision to slow down older iPhones to avoid performance issues. If the settlement goes through as the deal currently stands, Apple will pay up to $500 million for its actions.

"Under the proposed deal, Apple has agreed to pay up to $500 million in total, depending on the amount of iPhone users to participate in the deal, according to court filings. Class members would receive $25 each for their phones. If the payouts, attorney fees and expenses don't add up to at least $310 million, class members will receive up to $500 apiece until that minimum settlement amount is reached."
The final approval for the settlement is currently expected to be reached in a few weeks.
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