HitmanPro.ALERT Support and Discussion Thread

Discussion in 'other anti-malware software' started by erikloman, May 25, 2012.

  1. NiteRanger

    NiteRanger Registered Member

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    Hi

    I too have hmpalert.sys 3.6.0.571 for my HMPA 3.6.1.574

    However, its hmpalert.dll in C:\Windows\System32 is 3.6.1.574

    I guess all are in order, right?
     
  2. Stupendous Man

    Stupendous Man Registered Member

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    Thanks very much for confirming hmpalert.sys version 3.6.0.571, mood and NiteRanger.
    If hmpalert.sys version 3.6.0.571 is the right version for HMPA 3.6.1.574, then I hope that Erik may have another idea about why on Libraman's system build 574 causes BSOD's when a USB stick is inserted.
     
  3. deugniet

    deugniet Registered Member

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  4. erikloman

    erikloman Developer

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    We have enabled the automatic updater so that everybody is updated to build 574.
     
  5. erikloman

    erikloman Developer

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    I think this is correct.

    Do you have any files in C:\Windows\Minidump\ folder? If so, can you send them to me (erik[at]surfright.com) via www.wetransfer.com?
     
  6. chrcol

    chrcol Registered Member

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    erik i am asking again politely on the uplay issue, I dont know why you avoiding to comment on it.
     
  7. denniz

    denniz Registered Member

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    That's one of the reasons I stopped posting in this thread. Problems drag on for months without any comments that are of use. That's also the reason I don't have HMPA installed anymore.
     
  8. Stupendous Man

    Stupendous Man Registered Member

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    Just to be sure, are you referring to your last week's post?
    You wrote:
    Doesn't that solve the uplay issue?
    However, I understand that you would like Erik's answers to your other last week's questions.
     
  9. chrcol

    chrcol Registered Member

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    Stupendous not really, the issue is they silently failed with no alert from HMPA.
     
  10. Stupendous Man

    Stupendous Man Registered Member

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    OK, I understand.
    I've seen that with an earlier HMPA build, while using Eraser to wipe a few documents (setting: British HMG IS5, all 0s, 1 pass).
    CryptoGuard blocked that and Eraser hang, without any HMPA alert.
    That is a flaw, and I am sure that Erik and Mark do everything they can to try to fix such flaws, if possible. But Erik and Mark are very busy, they do not reply to each forum post.
    I hope they noticed your posts, and that they try to fix the issue, if possible.
    Regarding uplay, am I correct to understand that you can use it now, now that you added all ubisoft launcher binaries to the exclusion list?
     
  11. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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  12. chrcol

    chrcol Registered Member

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    yes works fine when manually excluded.

    I expect I wont hear anything then suddenly they will announce its fixed, however I dont think thats the way to make announcements, it is better to say they acknowledge the problem and they working on it.
     
  13. Victek

    Victek Registered Member

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    Is the Ubisoft launcher added to HMPA protection automatically?
     
  14. chrcol

    chrcol Registered Member

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    no it doesnt get added
     
  15. Victek

    Victek Registered Member

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    OK; I guess it doesn't like having the HMPA dll injected. If excluding the program works that seems a valid solution. What do you think?
     
  16. chrcol

    chrcol Registered Member

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    so the answer is because no protections were applied there was no alert.

    The app just freaks out been injected.

    Seems it needs some kind of automated exclusion, given its a gaming tool it wouldnt surprise me if this was deliberate anti tamper behaviour from ubisoft.
     
  17. Stupendous Man

    Stupendous Man Registered Member

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    You may be right regarding anti tamper behavior from ubisoft.

    September 7, Erik wrote:
    Earlier, August 4, Mark wrote:
     
  18. escalibur

    escalibur Registered Member

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    574 works quite well here. 3D Mark's launching is still very slow though. (Probably because of Java.)
     
  19. Rasheed187

    Rasheed187 Registered Member

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    What malware would have been installed? Was it really running completely in-memory?
     
  20. ropchain

    ropchain Registered Member

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    I have also looked at the exploit code and the techniques that it uses should also be blocked by other exploit mitigation tools like EMET and MBAE.
     
  21. ropchain

    ropchain Registered Member

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    The shellcode would only make a single HTTP request to leak the real identity of the Tor user, that's all.
     
  22. Page42

    Page42 Registered Member

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    Thank you for the good, smooth upgrade on two W7x64 machines.
     
  23. erikloman

    erikloman Developer

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    Correct.

    We are working on improving compatibility with these applications.
     
  24. chrcol

    chrcol Registered Member

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    I updated to build 574 on my laptop and the entire exclude list has been wiped/depopulated. :(
     
  25. Stupendous Man

    Stupendous Man Registered Member

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    Was that an automatic update, or a manual update?
    In case of a manual update, did you install build 574 over the previous installation, or did you uninstall the previous build?
    Have you tried if an extra reboot fixes the issue?
     
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