Webroot SecureAnywhere Discussion & Update Thread

Discussion in 'other anti-virus software' started by Triple Helix, Jun 6, 2014.

  1. Triple Helix

    Triple Helix Specialist

    Right Click on the Tray Icon.

    2016-10-13_21-45-45.png
     
  2. Tarnak

    Tarnak Registered Member

    Done...now, I have to find the line that applies...Any clues to what I am looking for?
     
  3. Tarnak

    Tarnak Registered Member

    Fri 14-10-2016 10:53:39.0826 Infection detected: c:\program files\panda security url filtering\uninstall.exe [MD5: 3EDB9EE4D4F3EE37868288C5E19C8F65] [3/40081000] [W32.Adware.Visicom]

    c:\program files\panda security url filtering\uninstall.exe [MD5: 3EDB9EE4D4F3EE37868288C5E19C8F65] [Flags: 40089100.2015]
     
  4. Triple Helix

    Triple Helix Specialist

    Looks like Adware and see the PC count! 3EDB9EE4D4F3EE37868288C5E19C8F65

    2016-10-13_21-52-46.png
     
  5. Tarnak

    Tarnak Registered Member

    I'll leave alone...I don't think it is harmful in the context of my [unique] set up and use.
     
  6. Triple Helix

    Triple Helix Specialist

    I'm getting that file checked and will let you know!

    Thanks,

    Daniel
     
  7. Tarnak

    Tarnak Registered Member

    I entered my beta key when I ran the setup installer. So, I have v9.0.13.50...However, I don't seem to have v9.0.13.51 beta available, because when I do check via the tray icon, it says I have the latest version. I thought since have have registered the key, it would update to the current beta. Perhaps, not!
     
  8. Tarnak

    Tarnak Registered Member

    We were cross posting. :) Thanks.
     
  9. Triple Helix

    Triple Helix Specialist

    You need the Beta Installer as well from the Beta group over at the Community!
     
  10. Tarnak

    Tarnak Registered Member

    Oh, I couldn't find it readily, and that is why I went with the usual download that is available to the public. Not to worry! :)
     
  11. Triple Helix

    Triple Helix Specialist

    You can install over top if you download it.
     
  12. Tarnak

    Tarnak Registered Member

    Perhaps, you can PM the link for it...:)
     
  13. Tarnak

    Tarnak Registered Member

    Thanks, Dan...got it. :thumb:
     
  14. Triple Helix

    Triple Helix Specialist

    Have a good afternoon and I'm going to bed! ;)

    GO JAYS GO!
     
  15. Triple Helix

    Triple Helix Specialist

    @Tarnak the detection has been reversed in the Webroot Cloud Database.
     
  16. SouthPark

    SouthPark Registered Member

    So far I really like the performance of WSA on my older, low-RAM Win 7 laptop. However, checking for updates (with recently installed v9.0.12.52) shows that no new updates are available, despite the new version being out for a few days now. Is this normal?
     

    Attached Files:

  17. Cache

    Cache Registered Member

    Checking for updates always displays that message. Yours should automatically update to 9.0.13.50 a day or so after release which was last Tuesday. It may be that as you are a recent installation, you will be one of the last to be updated.
     
  18. Triple Helix

    Triple Helix Specialist

    True, or download and install over top to get it now: http://anywhere.webrootcloudav.com/zerol/wsainstall.exe
     
  19. SouthPark

    SouthPark Registered Member

    Thanks for the info. I ran the updater, but after a reboot the version number was unchanged. However, it did fix a GUI bug wherein Windows previously incorrectly stated that UAC was off.

    Does it make a difference that I got WSA from my bank (free license for its customers) as opposed to having purchased it in the conventional manner?
     
  20. Cache

    Cache Registered Member

    I believe that the free banking version is a slimmed down version of the full Webroot AV. It concentrates on Identity Protection and possibly includes the Phishing Shield but I believe that it excludes some of the other PC security modules. For this reason it probably updates later than the full WSA version.
     
  21. SouthPark

    SouthPark Registered Member

    That makes sense. Thanks for the reply.
     
  22. Triple Helix

    Triple Helix Specialist

    Correct and they have there own installer which I assume hasn't been updated at this time. May I ask which bank so I can ask Webroot?

    TIA,

    Daniel
     
  23. clocks

    clocks Registered Member

    It's probably Ally bank.
     
  24. Triple Helix

    Triple Helix Specialist

  25. SouthPark

    SouthPark Registered Member

    Yep, it's Ally Bank. As of last night, their installer was still at 9.0.12.52. I didn't realize that the bank version is different from the regular product. The bank version appears to be full featured, with everything except backup/sync and password manager (which I don't use anyway).

    When I previously ran the updater linked here, the version number in add/remove programs displayed as 9.0.13.50, though the application still reported itself as 9.0.12.52. To ensure that it hadn't become corrupted, I uninstalled it and clean reinstalled the original app from the bank (with a reboot in between). All seems fine, and interestingly, the UAC bug did not return.

    Thanks again, guys, for the information.
     
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