HitmanPro.ALERT Support and Discussion Thread

I recommend choosing Alert or MBAE. Do not run them together.

 

That is my experience with MBAE and Chrome.

 

Just booted into the snapshot a short while ago, and got numerous repeating fly-outs advising of an update to HMPA. However, clicking on X does not get rid of it.

Spoiler: screenshot

 

build 141,when trying to watch netflix get attack intercepted?Chrome and ie11
When i disable exploit mitigation netflix has no problems

 

Did a clean install of build 141, and left the scan after install checked. HMP was already installed, but not updated to the most recent build. Even though HMP was updated and the new build succesfully completed the scan, Alert still said scan cancelled in the GUI.

EDIT: Forgot to mention that Alert prevents the KeePass ''Login window" from opening in Secure Desktop.

 

~Yeppers, am starting to see, once again, an initial additional character to the string that I am typing...usually that additional character is a '~'...but not always...see at the start of this post...the '~' is showing.

Baldrick

 

How weird. Will have a look at the cause of this. Can you show me one of the command line of the many processes listed?

 

We have this in investigation. The component in Chrome is actually performing a ROP. Expect a fix early next week.

 

Good to hear,thanks

 

Sorry, too late...I kept clicking, and I cleared the fly-outs. So, I can't show any command line. But, I cleared the update file exe, now, too which was in Local settings > temp. So. I might get a repeat situation when I reboot.

I was just testing the latest MBAR release from Malwarebytes a short while ago, and I got a BSOD.

Upon reboot I again, got the weird occurrence of the many processes starting. Here is the command line for one of them. - "C:\Program Files\HitmanPro.Alert\hmpalert.exe" /alert:2D41ADC7E9BE7ECA

Spoiler: screenshot

Recent edit: updated my post for changes since original post

 

I'm having a big issue with activating my license key in HitmanPro Alert. I can't activate hmpalert.

It always displays the error "A server error occurred". No matter what I do it comes up with same error.

I have a 3 year license that I bought just for activating and using hmpalert. This is quite disappointing.

Someone help?

 

If you have run a scan through HMP.A, then you will have HMP installed also. Have you tried to activate in HMP as activating it will also activate HMP.A. Maybe that will work...
HTH...

 

Having just installed the latest build 141 & I'm having a play with it to see what it does...under "Running Applications" there is a section called "Not Protected" which lists amongst others: Microsoft Outlook 15, DigiGuide, Trillian 5.5

Is there any reason why these are not automatically protected?


Also, is there any reason why something like VLC is not automatically protected as Windows Media Player & JetAudio are?

 

Trial license about to expire...is there anywhere I can extend the license during the trial or do I now have to purchase a commercial license to continue testing the Advanced/Pro version. Not an issue to but just wanted to check this before proceeding.

Thanks in advance xor any guidance that can be provided.

Regards, Baldrick

 

You could send erikloman a PM and ask him very nicely.

 

@erikloman - see my updated post above, #3712

P.S. I have the command lines for all these. If you want them, I can e-mail you. Just let me know.

 

Can you try activating via HitmanPro? The activation mechanism in Alert is slightly different. Are you using a proxy?

 

The Software Radar detects many apps. The apps you mentioned are indeed not automatically protected. But as you can see, just click on them and choose a category and you are done.

Not sure why VLC isn't listed. Are you using a portable version? Alert scans several file extensions to obtain the paths to the installed media players.

 

I just posted a new video illustrating how HitmanPro.Alert 3 protects against crypto-ransomware, like CryptoWall 3 and CTB-Locker: https://www.youtube.com/watch?v=XrSP-CMjuFk

 

Thanks for the showing HMPA in action against CryptoWall. By the way since you made the RC available maybe link to this thread too...?

 

@erikloman I keep getting this alert for google chrome. Seems to be random, but I might notice it more when I use a VPN (PIA) I will try to pay attention to the patterns more. http://pastebin.com/SmkDNwzj

 

What AVs are you using?

 

Just moved from v2.6.5 to test the latest v3 beta (default settings with vaccination, AV is Emsisoft, W8.1 64-bit). I am finding that (embedded) flash videos in Chrome (64-bit v40) take almost 10 seconds to appear (showing a black window for that time and Chrome maxes out a CPU core). If I uninstall HMPA then they will appear immediately. Is this to be expected with the extra protection as it does affect usability?