XP SP3: Known Problem with HP Media Ctr/AMD

Discussion in 'ESET Smart Security' started by COSMO26, May 7, 2008.

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  1. COSMO26

    COSMO26 Registered Member

    Oct 21, 2003
    I Disabled All 3.0.650 ESS modules/TeaTimer, etc. during DnLoad and Install -

    5-8-08 EDIT: Turns out this is Not limited to HP Media Ctr machines with AMD as MS tech advised. See another Forum post http://aumha.net/viewtopic.php?f=62&t=33238 which also describes a potential problem/fix with a RAID controller driver. That issue is added here Below but you can view post for entire message.

    Per MS tech Help: There is a known XP SP3 Upgrade issue with HP Media Center units with the AMD processors ( & now other machines, too). Install appears fine but at Re-Start you net - "We're Sorry: Windows did not start successfully, etc." and Use Last Known Config or Start Normal both recycle to same error page.

    Here's what the MS tech had me do to Fix this: Start machine--Tap F8 to Safe Mode: Start:Run: Regedit (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Intelppm\Start and change the 'Start' value to 4 (mine was "1"), then reboot the system).
    Dbl-clk Intelppm and/or Start folders in the chain if the right regedit pane is blank when they're hi-lighted.

    Edit Added: Potential RAID Controller driver Issue:
    * If you do only the fix portion above, you may find when you reboot that you have a new Stop Error or reboot loop due to a driver for a Promise RAID controller that is not in your system. The following portion of the fix will resolve this side of the matter, and will not effect things if you actually have such a controller installed:

    Open Device Manager, click View on the menu, click Show Hidden Devices, click Non-Plug and Play Drivers.

    Locate the entry for ftsata2 in the list. (Do not be concerned if it is not found, just go skip the rest of the step.) Click twice, click the Driver tab, and change the Startup type from Boot to Demand. Reboot to Normal mode.

    866-234-6020 is Free MS XP SP3 Tech Help until April 14. FYI
    Last edited: May 8, 2008
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