WSA crashes on some settings

Discussion in 'Prevx Releases' started by pegas, Sep 13, 2013.

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  1. pegas

    pegas Registered Member

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    Foremost, our thanks goes to user Wammes who reported the below cases of crashes on the Webroot community forum.

    a) system tools>reports>protection statistics>view: crash
    b) execution history>view>more info>details: crash
    c) active processes>start>more info>details: crash

    A support ticket logged in.

    I post it here for Joe as he is less active on the Community ;)
     
    pegas, Sep 13, 2013
    #1
  2. ams963

    ams963 Registered Member

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    Hi Petr,

    This will help for your first crash.:)
     
    ams963, Sep 13, 2013
    #2
  3. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    These are each related to the changes coming in the 2014 product and will be fixed in the next build. Thanks! :)
     
    PrevxHelp, Sep 13, 2013
    #3
  4. pegas

    pegas Registered Member

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    Thanks Amit and Joe for your informations. :)
     
    pegas, Sep 14, 2013
    #4
  5. Tarnak

    Tarnak Registered Member

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    So, does v8.0.3.3 fix these niggles?
     
    Tarnak, Sep 25, 2013
    #5
  6. pegas

    pegas Registered Member

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    Hmm, only ad b) doesn't initiate crash, ad a) & c) still crashes

    EDIT: It seems that I was too quick ... all three crashes persist.
     
    Last edited: Sep 25, 2013
    pegas, Sep 25, 2013
    #6
  7. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Not yet, this build has no changes except for the version number to allow it to work on Windows 8.1.
     
    PrevxHelp, Sep 25, 2013
    #7
  8. pegas

    pegas Registered Member

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    OK Joe, it's clear now.
     
    pegas, Sep 25, 2013
    #8
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