Wireless mouse won't work w/boot CD

Discussion in 'Acronis True Image Product Line' started by wdb3, Jan 12, 2005.

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  1. wdb3

    wdb3 Registered Member

    Jan 12, 2005
    I've just purchased TI8, build 786 and installed it on my system that uses a MS wireless keyboard/mouse combo (the wireless transmitter is USB connected to the system unit).

    I created a TI8 boot CD and then booted to that CD. TI8 loaded fine and I have use of my wireless keyboard but not my wireless mouse. I can do some of the commands from the keyboard but it would be a lot easier if I had a mouse that functioned.

    Is there any trick/fix/work around (or hope for one to come) to get a wireless mouse working when booting fr a CD?
  2. marm

    marm Guest

    The spacebar works for checking/uncheckign check boxes, which is where I always run into trouble when reinstalling an image with a wireless keyboard/mouse setup.
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello wdb3,

    Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

    We are really sorry for the inconveniences.

    First of all, please download the latest build (791), which is available on our web site at http://www.acronis.com/homecomputing/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/homecomputing/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.

    If the roblem persists please send sysinfo.txt (please see http://www.wilderssecurity.com/showthread.php?t=55317) to support@acronis.com along with the description of the problem and the full model name of your mouse.

    Thank you.
    Ilya Toytman
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