Watching Amazon Prime Movies with Firefox

I recently did a hardware upgrade with an Operating System clean install on one of my PC's.

OS: Windows 7 Home Premium 64 Bit
CPU: Intel Core i5
RAM: 8 GB
On-Board Graphics: Intel HD Graphics 4600

The newly upgraded PC seems to be very stable with only one problem being encountered:

Firefox 26.0: There are periodic brief pauses when watching Amazon Prime Videos. This seems to happen once every few seconds and only lasts for a fraction of a second.

So far I have done the following with the problem still being unresolved:

1. Updated to the latest version of the Adobe Flash player for Firefox.
2. Installed Microsoft SilverLight X64.
3. Streamed several YouTube HD videos with No Pauses detected.
4. Watched several Amazon Prime videos in Internet Explorer 11 with No Pauses detected.

I have made many searches on the web to try to resolve this issue. Does anyone have any tips/suggestions on what to try next to resolve this issue?

Thanks in Advance.

 

Post #5 in this thread may help: http://forums.adobe.com/thread/1151169

Help: http://www.amazon.com/gp/help/customer/display.html?nodeId=201178020

Or perhaps try the beta flashplayer plug-in? http://labs.adobe.com/

 

I watch Amazon Prime regularly on Firefox and I have not experienced the problem you are describing. It maybe that one of your extensions might be interfereing with Amazon Prime. Have you tried disabling all your extensions and add-ons to see if it solves your problem?

Other thing I can mention is to check and see if you are using Firefox with default setting, I mean you have not modified any settings in the about:config

By the way, by default, Amazon Prime streams with Silverlight, so updating adobe flash or watching videos on youtube should have no bearing to your problem.

 

Thank you.

I tried disabling the Hardware Acceleration in Firefox, and the problem was still there and may be a little worse without hardware acceleration.

 

Disable all addons and test. If everything works as it should enable addons one at a time until it doesnt work. Disable the last thing you enabled.

 

Thanks.

The information in the second link seems to have helps some. I added the two website entries to the Adobe Flash Player storage limit and increased the storage limit to 1 MB for each website entry. I again increased the Adobe Flash Player storage limit to 10 MB for each website entry, but I saw not significant improvement in performance over 1 MB. I decided to leave the storage limit at 10 MB for each website entry.