waiting for another operation completion...

Discussion in 'Acronis True Image Product Line' started by brownbird, Jan 10, 2005.

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  1. brownbird

    brownbird Registered Member

    Jan 10, 2005

    I'm using acronis TrueImage 8.0 (build 774) on a windows 2003 server (used as a TSE.)

    When I create a backup job and I start it, no image is created and the log file says : waiting for another operation completion.

    Have you got any idea ? Thanks in advance.
  2. Siciliano

    Siciliano Registered Member

    Aug 26, 2004
    Hi brownbird

    We have the same error message on a W2K client. It could be caused by M$ Access. Did you find a solution in the meantime?

  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello brownbird and Siciliano,

    Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

    Please accept our apologies for your inconvenience.

    First of all, please download the latest build (791), which is available on our web site at http://www.acronis.com/homecomputing/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/homecomputing/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.

    It is unlikely that the image is not being created because of Microsoft Access. Could you please do the following:

    - Download the http://www.acronis.com/files/support/schedmgr.exe file;
    - Start the Command Prompt from Start -> Programs -> Accessories menu;
    - Run the following command in the folder you saved the file to:

    schedmgr get report > schedreport.txt

    - Send the created schedreport.txt file to support@acronis.com along with the link to this thread. Please indicate in the subject of the letter that you want to contact Ilya Toytman. I will do my best in order to help you to solve the problem.

    Thank you.
    Ilya Toytman
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