Vista Won't Boot - trying wrong partition?

Hello,

I have been having problems since using true image 2009 using one click protection yesterday. After using it the computer turned itself off, then did an integrity check and deleted and renamed IDs of some files which I think true image made.

Now after the windows loading screen, all I get is a mouse cursor and a black screen.

I have tried running system repair from my CD-Rom, and it detects Vista - 297000mb - Drive D:\.

However when I run the command prompt and use Bootrec.exe /Rebuildbcd, it states that it can not find a Vista installation on my hard drive.

I went back and chose load drivers, and noticed when I click Computer, that I have a new partition called Boot X:\, which is around 30mb. Originally Vista was at location C:\ so I don't know why it has moved.

But I think the problem is that the computer is trying to boot from the wrong partition, is there a way that I can rectify this? Should I try copying the system32 files from D:\ to X:\ to fix it? Though I'm not sure this is possible.

Thanks a lot,
Andrew Matthews

 

Where do we have to answer?

Here in this post or here: Click

Double post is not necessary.

 

Hello DrewAcTrIm09,

Thank you for your interesting in Acronis True Image

I would recommend you contact Acronis support describing the issue in details
using live chat http://www.acronis.com/company/contacts/request/index.html?t=1

Or this form http://www.acronis.com/company/contacts/request/index.html?t=2

If you have Acronis Disk Director Suite 10.0 you can use it to change drive letters of the partitions.

Best regards,
--
Dmitry Nikolaev