Vipre Premium 4.0 coming soon

I noticed it was an issue over the weekend. They also had an issue with the update servers. It has been reported and hopefully their I.T. will get it fixed ASAP! I was still able to login but I had to use the browser back button when reading the forum.

 

Thanks to the Dark Side of the force! LOL

TH

 

"The Dark Side of the Force is a pathway to many abilities some consider to be unnatural"

 

http://www.starwars.com/fanclub/ lol

 

Another update via SunbeltNews. Just posting the stuff I liked, for the rest read the full length propaganda .... err, Interview

Source:
http://www.sunbeltsecuritynews.com/?id=45


I love the part about leaving Win files alone. Vipre keeps detecting ntkrnl files as trojan/fakeav. I report the FP and then it resurfaces again after few weeks Finally I won't have to reopen the same FP report every month...

 

I wonder if the firewall is still heavy on resources.

 

Looks like it might be worth steering clear of Vipre. At least for now anyway. They've been having problems with their update server, i.e. it doesn't work, for a week and have even said that it is fixed when it clearly isn't. They appear to be very cagey about what has happened.

I'm stuck with a home licence and having to manually update each PC.

Take your business elsewhere.

 

Any more info about this?

Is there an ETA for the release of V4 yet? (approximately).

 

Did you get the lifetime license when they had that deal going a while back?

 

Not sure it was a problem for everyone? I did not have an issue and I am using the beta version, not that it should matter with the definition updates. Either way, I am sure that no other company has ever had a server issue so this is certainly a reason to steer clear of a product and take your business elsewhere.

They do however need to get the Beta Forum issue fixed.

 

By the time this gets to market , the developers will have moved on to other things . Sunbelt , as a company has been customer oriented but , too much time is going into a product that will not take the world by storm . At the end of the day , it is just another antimalware application . So do not get too excited . Just hold your breath and when it is FINALLY released , have a play . Then go back to what you liked beforehand .

 

Raised a support ticket. Lets see when they fix the update issue.

 

We believe the update servers issue has been resolved and the load on our servers is getting back to normal so there shouldn't be any further problems updating. If you do still have trouble updating please try manually updating your definitions by following the instructions on this page:

http://www.sunbeltsoftware.com/Home-Home-Office/VIPRE/Definitions/

After updating this way if you're still having trouble updating please contact our support directly by emailing support@sunbeltsoftware.com because if you are still having trouble updating it may be an issue specific to your system.

We are aware of the issue with the beta forums but it has been a lower priority as we were putting all our efforts into resolving the issues with the update servers. This should be fixed soon but for now you should still be able to navigate the beta forums without a problem by using the links on the left instead of the links at the top of the page. I believe the only issue with the beta forums is the links at the top of the page not being redirected correctly.

As for VIPRE 4 and VIPRE Premium, these are planned to be officially released around February 1st. The firewall as a standalone will go into beta shortly after.

 

Would you still offer free firewall and are those problems with web filtering fixed where it effect web sites even if they are whitelisted?

 

You're dead wrong. I'm liking Vipre a lot due to it's very good balance in "clean vs. options", it works out of the box but if you want to start digging around you'll find most options there to configure.
The regular usrs I've tried Vipre on have commented on that they like the "new and silent AV that was installed".

I have faith that they'll get their early detection rates to the highest levels, I'll be purchasing Vipre 4 and so will the office where I work.

Simon

 

I'm unsure of what we have planned for the next release as far as a free version as this is not even into the beta stage yet although it will be soon.

I'm not familiar with the problems you mentioned. The only issue I've seen with this is if the exception is entered incorrectly. Sometimes content on a website is actually hosted somewhere else. If something is being blocked you would need to add an exception for where ever that content is hosted. I do know there are plans to make improvements to web filtering though as well as other parts of the firewall. Of course, since this is still in development I don't have all the specifics. I'd be able to give you more information once the firewall as a standalone product is released as a beta.

Also, the links on the beta forum should be working correctly again.

 

Thanks, good to hear.

Threatfire gave me some small bugs, so i uninstalled and put Vipre back. I hope v.4 will have less false positives.

http://img695.imageshack.us/img695/3338/94048106.png

DVD Fab Decrypter free and Networx uninstallers flagged as High Risk Rogue Security programs...

I "sent" them to Sunbelt via the program. I hope they were sent. The submission must be improved with a simple "Samples successfully sent" message when the upload is complete.

These weren't flagged as false positived before, so some recent signature is what "broke" them.

 

BTW, given the rate of false positives (i ve had 4 or 5 in less than 1 month of real use), default quarantine setting, should be "never delete automatically from quarantine".

Otherwise, newbie users, may find themselves with crippled legitimate software before they realize it was false positive. I don't know what's the setting in v4, but IMHO, if it's not already, you should consider setting to that default.

In my case, if i didn't know they are false positives and didn't send them, in 15 days i would end up without possibility to uninstall DVD Fab and Networx. I 'd have to try reistalling them over the top and then uninstall. In other cases, something worse may happen.

 

Fuzzfas,

I've added both of these suggestions as feature requests for consideration in future releases.

For now, if you are worried about the files not being transmitted correctly you can always check VIPRE's History to check if you had any errors. To do this, open VIPRE. Click Manage in the top right. Click View history. Go to the System tab. If the transfer of the file failed you would see an error message that states "The transfer of one or more ThreatNet files failed".

I'm sorry for the high amount of false positives you've seen. It's not common to see so many although it will tend to happen more with lesser known software. Normally when a false positive is reported it will be corrected in one of the next definitions updates.

 

NickHSunbelt,

In PCSL's recent static test VIPRE ranks rather low.
Why is that ? I know Sunbelt Software is not a 'regular AV company'. Does the problem have anything to do with sharing/obtaining malware samples/signatures with/from other AV vendors ?

 

I agree that they did not get the top score in this test but I guess this testing is also open to interpretation, since 18 of the vendors, including Sunbelt, were all given the 5 Star Excellent Award which was achieved by a final score of 95.00-100.00?

 

I'm truthfully not too familiar with the test. I see they had used a lot of samples obtained from the anti-virus companies themselves and depending on who the samples were obtained from and which companies are sharing these samples it can obviously have a big impact on the test. I do know we share samples with some companies although I don't have much information on that as I work in support and don't deal with that sort of thing.

 

Vipre has been just like VBA32 . Lots of talk but , in the end , nothing special . Customer Service is great . The Anti Virus solution will end up less than great I am afraid . We have been here before with Sunbelt . I am sure the work is being done but , as before , it will be less than stellar .
Good luck

 

LOL Falkor thanks for the prediction, have you tried Vipre? Mine are the opposite of yours.

The software is already top notch, the only thing that's missing is to up the detection rate a few %.

I've yet to meet some one that has used Vipre and had a "horrible" experience, of course the xp varies but overall it seems most end up having not too many expectations and are pleasantly surprised.

Vipre just has some balance that I've taken a liking to and so have those who've started using it after I've pointed it out.

Simon

 

Amen Templar.No problems here with Vipre whatsoever.