http://i25.tinypic.com/iwnfk5.png My account is valid for a few more months. I have followed this guide and still have no luck... http://kb.eset.com/esetkb/index?page=content&id=SOLN2206 I am currently not running any other firewall. I am not behind a router. I get a response back from 'u20.eset.com'. Anyone have any suggestions?