unallocated space (partition?) question

Discussion in 'Acronis Disk Director Suite' started by savagcl, Jan 14, 2005.

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  1. Felyn
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    Felyn Guest

    With: OS= XP, Compaq smart array 3200 PCI adapter, SCSI Hard Disk Seagate (ST39236LWV Barracuda 18XL) capacity 9.19GB.

    I need to backup SCSI hard disk. Of course inside have data.
    The in XP show unallocated (partition).
    Tell what to do?
  2. Acronis Support
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    Acronis Support Acronis Support Staff

    Hello Felyn,

    Could you please download Acronis Report utility available at http://www.acronis.com/files/support/AcronisReport.exe and run it, create a report and send it to us? This would provide us with detailed information on the hard disk partition structure.

    Please collect the information requested above and contact us from our web-site: http://www.acronis.com/homecomputing/my/support/ . Please don't forget to send the link to this thread along with gathered information. This would allow us to investigate the problem and help you with the solution.

    Thank you.
    --
    Semyonov Vasily
  3. Felyn
    Online

    Felyn Guest

    Hi Semyonov Vasily,

    Can ATA HDD and SCSI HDD work together?
    Actually I'm using ATA HDD for bootup my OS.
    In Disk Mngmnt show unallocated partition on SCSI HDD.
    I using Acronis searching 'Recover Partition' but did not show any partition inside.
    Can I create new partition in Acronis but I need to make sure all my data inside SCSI HDD?

    Thank a lot.

    Sincerely,
    Felyn
  4. Acronis Support
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    Acronis Support Acronis Support Staff

    Hello Felyn,

    Please note that "Recover Partitions" feature enables you to restore accidentally deleted partition (by mistake or some other circumstance). Using Acronis Disk Director Suite you can create a partition in cost of unallocated space without loosing any information on other partitions of the same hard disk drive. However please send a request to our Support Team as it was described in my previous answer to this thread and clarify whether there is any valuable information on your SCSI drive which you are worrying about?

    Thank you.
    --
    Semyonov Vasily
  5. Jonno
    Online

    Jonno Guest

    I have found the space is not created by a partition manager, but by a root kit perhaps or a trojan which has installed a root kit. Very interesting stuff, but we removed it by using Killdisk and then deleting all partitions where it wa showing up..Fancy it pretending to be a partition manager....
  6. Acronis Support
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    Acronis Support Acronis Support Staff

    Hello Jonno,

    I'm glad to hear that you have found the reason of the problem and have solved it. Sharing your experience is very much appreciated.

    If you have any further experience to share, please feel free to post it on this forum.

    Thank you.
    --
    Kirill Omelchenko
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