Unable to boot - device is not accessible

Discussion in 'Acronis True Image Product Line' started by daithen, Jul 1, 2009.

Thread Status:
Not open for further replies.
  1. daithen

    daithen Registered Member

    I downloaded the free trial version of Acronis True Image Home 2009. I wanted to test it out before purchasing. I did a full back up and attempted to restore and now am getting an error after it completed.

    Status: 0xc0000225
    Info: The boot selection failed because a required device is inaccessible.

    I am able to get past it if I put in my Windows disk and repair it. Just takes a few minutes but it would be an annoyance.

    I am using Windows 7 RC 1, and I did a back up of the C:\ partition and MBR only. I did not back up the System Reserved partition that Windows 7 puts on there.

    Any suggestions would be appreciated.
  2. MudCrab

    MudCrab Imaging Specialist

    Do you get the same error if you restore again? Sometimes, the repair is only needed on the first restore. TI doesn't support Windows 7 and it may not have updated the BCD file in the booting partition.

    Also, which partition is the Active partition? You can check this in Disk Management. When you restore, make sure you restore the Windows partition as the correct type (either Primary or Active).
  3. DwnNdrty

    DwnNdrty Registered Member

    Windows 7 needs that "System Reserved" partition ... you have to include it in the Backup Image.
  4. daithen

    daithen Registered Member

    Yes I do get the same error over and over again. I am restoring the C:\ Partition and it is the active partition. It definitely could be a Windows 7 issue.

    I will try another backup and include the System Reserved partition as well. Wish me luck
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Hello daithen,

    Thank you for your interest in Acronis True Image Home 2009

    I would recommend you create Acronis bootable disc using Media Builder within the program and use it to restore the image. Acronis True Image trial version has the following limitations:

    • Windows/Linux: all functions available; 15-days trial period; 5 Acronis True Image Agents (if the package is corporate);
    • Acronis Bootable Media: Recovery feature available only. (!) After turning a trial version into the full one, it is necessary to recreate Acronis Bootable Media.

    Best regards,
    Dmitry Nikolaev
Thread Status:
Not open for further replies.