True Image Home 2009 don't work on my computer.

Discussion in 'Acronis True Image Product Line' started by Miren, Jan 26, 2009.

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  1. Miren

    Miren Registered Member

    Joined:
    Jan 26, 2009
    Posts:
    1
    Hi.
    I try installing TI2009 on my computer before buy one.
    But after first main screen, error message box pop up immediately.

    My computer is,
    OS: Windows XP SP3 (Koren)
    MB: Asus P5LD2

    Message box contents are
    AppName: trueimage.exe AppVer: 12.0.0.9709 ModName: trueimage.exe
    ModVer: 12.0.0.9709 Offset: 00213bd4

    I wonder what the problem is.
     
    Miren, Jan 26, 2009
    #1
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Miren,

    Thank you for using Acronis True Image

    it is not quite clear when exactly the error message appeared. Were you able to install the program and just failed to launch it?

    I may recommend you to use our Live Chat service here in order to receive immediate support.

    Thank you.

    --

    Oleg Lee
     
    Acronis Support, Feb 1, 2009
    #2
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