True Image 7 and restore from USB Disk?

Using True Image 7.0 I successfully created an image of my C-Drive on an external USB disk, but when booting from CD I do not see my USB drive, so I could select the image to restore (in case of a broken C-disk). Is that feature not available in 7.0?

Is this possible with version 9.0? Should I upgrade?

Thanks - Joachim

 

I had a similar problem with version 8. When I updated it to the latest build (Build # 937), the problem went away - I could see the USB hard drive and I successfully restored the backup image onto an "empty" hard drive - and the machine ran perfectly!

 

Ok, thanks for your reply. So I will go for the latest and greatest version ...

 

Hello pengquadrat,

Thank you for choosing Acronis Disk Backup Software.

Please download and install Acronis True Image 9.0 trial version, create the bootable rescue media with it and try to restore your image.

If the problem still persists, please boot your computer from the Acronis True Image rescue disc and press F11 key when the selection screen appears. After you get the "Linux kernel command line" prompt, please modify it in the following way:

quiet acpi=off noapic, click on the OK button and choose "Full Version".

If that does not help, please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
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Tatyana Tsyngaeva