Transfer to 1TB drive didn't go well with Acronis True Image 2009

Discussion in 'Acronis True Image Product Line' started by Ladyhawk_LH, Jun 29, 2009.

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  1. Ladyhawk_LH

    Ladyhawk_LH Registered Member

    Oct 5, 2006
    I'm not sure what the problem was. I created a bootable CD and cloned the hard drive, but I ended up with an unstable operating system. (There could be other issues, including viruses and hardware issues, but I'm not completely certain.

    Should I be using Acronis Migrate Easy instead? Does it offer more features than Acronis True Image?
  2. bodgy

    bodgy Registered Member

    Sep 22, 2005
    Migrate Easy is encapsulated as the Clone feature in TI products.

    When you say unstable what actually happens, I'm assuming from what you say you are able to boot into Windows.

    Which OS are you using, what build of TI 2009 and what size was the old drive?

    Are they formatted as NTFS or FAT32?
  3. Ladyhawk_LH

    Ladyhawk_LH Registered Member

    Oct 5, 2006
    So, "Migrate Easy" is a part of TI?

    I'm using Windows XP Pro SP3, Acronis 2009, Build 9791. Yes, I can boot into Windows.

    Old drive = 320GB New Drive = 1 TB

    I want just one large partition.

    As for the instability issues, they are many and varied.

    I've tried migrating to the larger drive twice and both times certain issues cropped up. Unfortunately, migrating to the larger drive coincided with 1) a virus issue (Win32/Interjector.PX Trojan) and 2) installing a 3rd party VGA cooler. I ran the executable containing the virus immediately after migrating to the larger drive (both times). ESET NOD32 didn't find the virus until it had been kicking around in my system for a couple of weeks. It found the virus in the executable, but not in my system. Still, I wonder if it was writing over system files, creating the increasing instability (more and more problems over time).

    I've run tests on my physical RAM, on the larger hard drive and so far, everything checks out OK.

    The smaller hard drive is still free from the virus and seems fine.

    Random issues:

    • lock ups
    • a couple of BSODs
    • lots of reboots due to program lock-ups
    • errors in Internet Explorer
    • OS Paged Pool Memory Low error while in game
    • Bizarre display issues
    • Lots of little weird things

    I'm using the smaller drive (free of the Interjector virus) and it seems fine. My second migration to the larger drive seemed fine at first, too, then I noticed the symptoms, which seemed to get worse.

    I'm starting to suspect the virus most of all, but I'm wondering what kind of problems one can encounter cloning a small drive to a larger one.
  4. como

    como Registered Member

    Dec 10, 2004
    If you have another drive, either internal or external, try creating an image of your smaller drive to it and restoring from that instead of using the clone.

    Download and read GroverH's PDF on restoring to a larger drive first.
  5. seekforever

    seekforever Registered Member

    Oct 31, 2005
    True Image does everything Migrate Easy does and much more. Migrate Easy is a subset of True Image marketed as a separate product.

    Cloning problems usually amount to: it didn't do anything, or it won't boot up. I don't think that obscure errors like you describe show up as a result of cloning. It usually is an it works or it doesn't works scenario.

    Although it is unlikely issue these days, but is your machine capable of supporting a 1TB drive?

    I never clone but use images. You could try making an image of your drive and then restoring it to the new drive and see if that works any better. Also, if you clone you should always disconnect the old drive before you attempt to boot the new drive. After the first successful boot it can be put back in the system. This is because Windows can get confused if it tries to boot up with 2 identical HDs in the system.
  6. bodgy

    bodgy Registered Member

    Sep 22, 2005
    I like others have mentioned believe your problem isn't one of cloning.

    I suggest two things:

    1. Boot into Windows Safe mode, delete any System Restore points (if you have this enabled), then run NOD (make sure you have the latest virus update 4195 20090629) this should clear out any parts of a virus that might lurk in system files etc.

    2. Boot back into Windows and see if things are more stable. If not run a repair install from your XP CD. The only problem with this will be that unless you have either an XP with SP3 CD or you have made a slipstreamed OS CD you will lose all Windows updates and will need to re-install SP3. However, all system files will be back to factory settings so to speak.

    3. ah yes a third option :) if you are certain that the old drive doesn't have the virus then a reclone should work.
    Last edited: Jun 29, 2009
  7. MrMorse

    MrMorse Registered Member

    Jun 12, 2008
    You cloned using the rescue-cd from Ti. That's ok.

    During the cloning there is no Internet connection and because of this there is no new virus loaded.
    The virus alert can result by this reasons:
    - the virus exists on the old hdd
    - the cloning action clones the data which results (accidentially) in a virus signature

    Both possibilities I cannot belief.

    Please do following:
    Clone the old hdd to the new hdd as an original image. Without resizing the partition. Then Ti runs a sector by sector copy.
    And then test the new clone hdd...

    The second request:
    Can you tell me your hardware, please?
    - HDD
    - SATA/IDE
    - Mainboard and revision
    - Bios version
  8. Ladyhawk_LH

    Ladyhawk_LH Registered Member

    Oct 5, 2006
    The first time I migrated, I used an image, but it made a partition the size of my original hard drive. The second time, I used the "clone" feature. I assume that the instructions you pointed me to will fix that problem.

    Both times, I used the infected executable on the new drive. (I didn't know it was infected.) I never used the infected executable on the old drive.

    System Specs (as asked for):

    Windows XP SP3
    ASUS P5W DH Deluxe
    Intel Core 2 Duo E6600
    4 X 1GB DDR2-800 (currently have two sticks removed for troubleshooting)
    eVGA GeForce 9800gt
    New Drive: WD Caviar Black 1TB - SATA

    Plus the usual peripheral suspects...

    Motherboard Info:

    Property Value
    Manufacturer ASUSTeK Computer INC.
    Model P5W DH Deluxe
    Version Rev 1.xx
    Serial Number MB-1234567890

    Chipset Vendor Intel Corporation
    Chipset Model 82975X Memory Controller Hub
    South Bridge 82801GB/GR (ICH7 Family) LPC Interface Controller
    SMBus Intel Corporation 82801G (ICH7 Family) SMBus Controller @0400

    CPU Intel Core Duo
    Cpu Socket Socket 479 [LGA 775]
    Processor Upgrade
    Max CPU Speed 3800 MHz

    System Slots 3 PCI

    OnBoard devices
    Ethernet (Enabled) Onboard Ethernet

    Memory Summary
    Capacity 2048 MBytes
    Location System board or motherboard
    Maximum Capacity 4096 MBytes
    Memory Slots 4
    Error Correction 64-bit ECC
    Error Correction Capabilities None
    Name Physical Memory Array
    Use System memory
    Maximum Memory Module Size 1024 MBytes

    Warning! Accuracy of DMI data cannot be guaranteed

    BIOS Version NEC - 1000724
    BIOS Date: 01/24/07 11:31:03 Ver: 08.00.12
    BIOS Date: 01/24/07 11:31:03 Ver: 08.00.12
    BIOS Date 01/24/07
    BIOS Vendor American Megatrends Inc.
    Version 1901
    Release 01/24/2007
    BIOS Size 1024 KB
    Characteristics - supports booting from ATAPI ZIP drive
    - supports booting from LS-120
    - supports legacy USB
    - supports ACPI
    - Multi Proccesor supported by BIOS
    - supports INT 10 CGA/Mono video services
    - supports INT 17 printer services
    - supports INT 14 serial services
    - supports INT 09 and 8042 keyboard services
    - supports INT 05 print-screen
    - supports INT 13 3.5-inch/2.88M floppy services
    - supports INT 13 3.5-inch/720K floppy services
    - supports INT 13 5.25-inch/1.2M floppy services
    - supports Enhanced Disk Drive specification
    - BIOS ROM is socketed
    - supports selectable boot
    - supports booting from CD-ROM
    - ESCD support is available
    - allows BIOS shadowing
    - upgradeable (Flash) BIOS
    - supports APM
    - supports Plug-and-Play
    - supports PCI
    - supports ISA

    DMI Version 2.4 @000FC370
  9. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Ladyhawk_LH,

    Thank you for using Acronis True Image

    I agree with bodgy, a repair installation will be useful:

    Also, you can obtain mini-dump files to figure out what is wrong with the system:

    Please do the following in order to enable mini-dumps:

    - Right click on "My Computer" and choose "Properties";
    - Go to "Advanced" tab;
    - Go to "Startup" and "Recover Settings";
    - Choose "Small memory dump" in "Write debugging information" box;
    - Close all the dialog windows by clicking OK buttons.

    Wait until the system crashes and analyze the dump file.

    Thank you.

    Oleg Lee
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