Trajan Virus HELP!!!

I ran Spybot, and Ad-aware. Both virus scans find viruses, and delete them, but they just keep coming back. Maybe there is some file that reloads the virus, but I don't know where. The problem is that my internet explorer home and start page keeps changing, to a porn site. Even when I change it to a different site, it just goes back to the other start page. Please help.


Logfile of HijackThis v1.97.7
Scan saved at 3:17:21 PM, on 5/22/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\agent\McAgent.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dottie Honeycutt\Local Settings\Temp\Temporary Directory 1 for hijackthis1977.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://jksearch.biz/redir.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://jksearch.biz/redir.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://jksearch.biz/redir.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://jksearch.biz/redir.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://jksearch.biz/redir.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://jksearch.biz/redir.php
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = "C:\Program Files\Outlook Express\msimn.exe"
O2 - BHO: (no name) - {058FC709-D5CD-4A95-92DB-59E6488ECDA4} - C:\Program Files\Mediacom\BBClient\Programs\SaBHO.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [McRegWiz] c:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.mchsi.com

 

Hi DRHamilton,

Have only HijackThis running and fix :

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://jksearch.biz/redir.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://jksearch.biz/redir.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://jksearch.biz/redir.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://jksearch.biz/redir.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://jksearch.biz/redir.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://jksearch.biz/redir.php

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

Restart PC after doing so and remove :

c:\windows\system32\system32.dll


Copy the contents of the quote box to notepad:

hit 'save as'
give it the name 'clear.reg'
under the filename set file types to all files.
save it to the desktop.

After done double click the clear.reg
when asked to merge say yes

Hope this helps

Cheers,

 

I can find, and delete these files...
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://jksearch.biz/redir.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://jksearch.biz/redir.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://jksearch.biz/redir.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://jksearch.biz/redir.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://jksearch.biz/redir.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://jksearch.biz/redir.php

but I don't know how to find these files...

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot


Can you help?

 

What do you mean?

Just fix those with HijackThis and follow the rest of the instructions

Cheers,

 

Okay I realized what it meant after I sent the reply....brain fart.

I hope this isn't a stupid question, but how do I delete c:\windows\system32\system32.dll ??

 

Press Start -> search -> files / folders

In the search box paste :

system32.dll

When found, rightclick + delete

Cheers,

 

Can you tell me what this file is used for?

c:\windows\system32\system32.dll

 

well doh!

it's used to get your startpage hijacked to jksearch.biz

What do you think ... that I'm kidding you and want you to delete valid system files?

maybe twelve hours of analyzing logs here is enough for the day

I'm gonna get me a well deserved beer!

Cheers,

 

No I just asked because it won't let me delete it, and says that it is in use, so I was trying to figure out how to close it. Any advice?

Thanks...

 

I had alreay followed all of your directions. Then when I restarted my system, I went to delete that file, but it wouldn't let me saying access is denied. I am not sure what to do now.

Thanks for any help.

 

Restart PC in Safe Mode : Here's How and remove from there

Hope this helps

Cheers,

 

Yippee!!! I was able to delete that folder.

Now when I bring up Internet Explorer I am getting a message that says.....

Spybot - S&D reports that you want to download'Avenue A, Inc. This is a known threat. Do you want to block this download.

I then hit YES to block the download.

My question is.....is there a way for me to stop this from happening everytime I bring up IE?

I ran a new Hijacker log just in case it would help.....

Logfile of HijackThis v1.97.7
Scan saved at 5:31:48 PM, on 5/22/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\agent\McAgent.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dottie Honeycutt\Local Settings\Temp\Temporary Directory 5 for hijackthis1977.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = "C:\Program Files\Outlook Express\msimn.exe"
O2 - BHO: (no name) - {058FC709-D5CD-4A95-92DB-59E6488ECDA4} - C:\Program Files\Mediacom\BBClient\Programs\SaBHO.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.mchsi.com


Thank you so much for your help........this thing has been driving me nuts for days. I couldn't let my daughter on the internet since it was going straight to porn. Thanks again....DRH

 

You're welcome

Cheers,