TI 9.1 and Debian

Hi,

I just bought and downloaded TrueImage 9.1 for Linux and having trouble to install it.

When I try to do a normal setup with "./TrueImageServer9.1_s_en" it complains about the RPM packages, wich Debian don't use.

So I tried the option --norpm with "./TrueImageServer9.1_s_en --norpm" and get the message "Cannot read rpm config file /tmp/rpmrc: (no error)".

How can I solve this please?

Thanks,
T

 

Is there any other way to get help? I feel abit frustrated spending $800 on a product that don't work.

 

You might check out the support section at Acronis.com

http://www.acronis.com/enterprise/support/

and if you report your problem there, be sure to add your case number to this thread so Acronis support can link the two together.

 

Hello ogt,

Thank you for choosing Acronis Linux Server Disk Backup Software.

As Detox said above, please create an account, then log in and submit a request for technical support. Please indicate that you want to contact Marian Fadeeva in the heading of the request. Provide the information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. Please also provide the information confirming your purchase of Acronis software (order number, e-mail, where did you purchase our product, etc.). We will investigate the problem and provide you with the solution.

Thank you.
--
Tatyana Tsyngaeva

 

Thanks for the reply. Did that yesterday, except I didn't know about the contact person Marian Fadeeva. I hope it will work anyway!