TI 8.933 immediatly reboots with Vortex GDT6518RS...

Hello,

is there any way to prevent True Image 8.933 Enterprise from immediatly rebooting when starting with a ICP Vortex GDT6518RS SCSI raid controller?


Thsnk & regards,

Tender

 

Hello Tender,

Thank you for choosing Acronis True Image (http://www.acronis.com/enterprise/products/).

We are really sorry for the inconveniences.

Please clarify whether the reboot occurs when you launch Acronis True Image under Windows or after booting from Acronis Bootable CD?

Thank you.
--
Ilya Toytman

 

Wow, that was fast ;-)

The machine immediatly reboots when trying to boot from TI 8.0.933 bootable CD...


regards,

Tender

 

Hello Tender,

Acronis True Image should work properly with your controller. Could you please try the "acpi=off noapic" workaround and if it doesn't help please send sysinfo.txt file to support@acronis.com along with the link to this thread. Please see https://www.wilderssecurity.com/showthread.php?t=55317 for the detailed instructions.

Thank you.
--
Ilya Toytman

 

I would - if i could; every machine reboots as soon as the message appears (for let's say, half a second) - hitting F11 doesn't work. I'll contact support for we've several machines equipped with that controler...


Thanks & regards,

Goesta