The disk structure is corrupted and unreadable

Hello,

I'm trying to mount (explore) a image (tib file) with acronis 8.0 (bulid 859).
The asignment letter to the image works fine but i get the following error at the same time:


H:\ is not accessible

The disk structure is corrupted and unreadable.


Same error when i trying to access the drive (H

Please help me!

 

There are many threads on this.

The Image Mounter in Build 859 is broken and corrupts the files when you extract them. The image is ok.

Either upgrade to 889 or downgrade to 826.

 

Hello dgkba,

Thank you for choosing Acronis Disk Backup Software.

Please update your copy of Acronis True Image 8.0 to the 889 build. In order to get access to updates you should register account on our site (or just log in if you have already created it) and then register your copy of the product.

If the problem remains please contact us again.

Thank you.
--
Irina Shirokova

 

Hello again

I upgraded from bulid 859 to bulid 889 restarted the computer, but the same error?! Is there anything else I can do? Verifying the image works fine.

 

Hello dgkba,

Could you please create the image with the new build and try to explore it? Please let us know the result. Also please make the screenshot of the error message, the screenshot of the Disk Management Window (Control Panel -> Administrative Tools -> Computer Management -> Disk Management), create Acronis report (please see https://www.wilderssecurity.com/showthread.php?t=55317 for the instructions) and send all the information to support@acronis.com along with the link to this tread. Please note that you should make the screenshot and report when the H: drive is assigned.

Thank you.
--
Irina Shirokova

 

Try doing a full uninstall. reboot. Then install build 889. Be sure to copy down your serial number first if you haen't saved it somewhere safe.

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