TalkTalk customer data at risk after breach

stapp · Oct 23, 2015

UK broadband provider with 4 million customers says some data could be at risk following a significant and sustained attack on it's website.

http://help2.talktalk.co.uk/oct22incident

http://www.telegraph.co.uk/news/ukn...-network-hit-by-significant-cyber-attack.html

stapp · Oct 23, 2015

It's the third time in 12 months but this one could be more serious.

Not all of the data was encrypted. We constantly review and update our systems to make sure they are as secure as possible. We’re working with the police and cyber security experts to understand what happened and protect as best we can against similar attacks in future.
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stapp · Oct 23, 2015

TalkTalk confirm they have received a ransom demand.

Dermot7 · Oct 23, 2015

I find it ridiculous how gormless they (TalkTalk) appear, especially having been hit already twice this year!

The head of TalkTalk says she has had an email demanding a ransom from a group purporting to be behind the cyber-attack suffered by the company.

Chief executive Dido Harding said she did not know whether the ransom email was genuine.
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http://www.bbc.co.uk/news/uk-34615226

TalkTalk CEO admits security fail, says hacker emailed ransom demand • The Register

http://www.theregister.co.uk/2015/10/23/talktalk_shares_drop/

Shares in TalkTalk dropped by 10.7 per cent this morning after the company released a statement admitting that a "cyber attack" may have exposed the data of its four million customers.

TalkTalk is contacting all of its customers following what it called "a significant and sustained cyber attack" and intends to offer them free credit monitoring for a year to mitigate their exposure to identity thieves.

Despite these attempts at remediating the breach, London-listed shares in TalkTalk had dropped "as much as 9.5 per cent in the early minutes of trading on Friday," reported (£) the Financial Times, which continued that they "have fallen almost a fifth this week."
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Dermot7 · Oct 24, 2015

TalkTalk, a British phone and broadband provider with more than four million customers, disclosed Friday that intruders had hacked its Web site and may have stolen personal and financial data. Sources close to the investigation say the company has received a ransom demand of approximately £80,000 (~USD $122,000), with the attackers threatening to publish the TalkTalk’s customer data unless they are paid the amount in Bitcoin.
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http://krebsonsecurity.com/2015/10/talktalk-hackers-demanded-80k-in-bitcoin/

Dermot7 · Oct 24, 2015

TalkTalk customers have criticised the company's "unacceptable" handling of a major cyber attack amid fears that their financial details were stolen.

Some said they had had no contact from the firm. Others criticised its refusal to let them cancel contracts for free.

And some said money had been withdrawn from accounts, though TalkTalk said the latest attack might not be to blame.

The firm also said it expected the amount of information accessed "to be materially lower" than first thought.

It said on Saturday afternoon that the attack was on its website, where full card details are not held - not on its core system.
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http://www.bbc.co.uk/news/uk-34627541

ronjor · Oct 26, 2015

TalkTalk: 'Customer Bank Accounts are Safe'

26 Oct 2015 Phil Muncaster UK / EMEA News Reporter , Infosecurity Magazine
TalkTalk CEO Dido Harding has gone on a media offensive over the weekend, allaying fears that hackers could drain customers’ bank accounts with the details they stole and claiming the firm’s cybersecurity is better than many of its competitors.
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http://www.infosecurity-magazine.com/news/talktalk-customer-bank-accounts/

ronjor · Oct 26, 2015

TalkTalk hack: Police arrest teenager (15) in Northern Ireland
Published
26/10/2015

A 15-year-old teenager has been arrested in Co Antrim in connection with the TalkTalk security breach.
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http://www.belfasttelegraph.co.uk/n...teenager-15-in-northern-ireland-34143245.html

ronjor · Oct 30, 2015

Second Suspect Arrested in Connection With TalkTalk Breach
By Eduard Kovacs on October 30, 2015
According to the Metropolitan Police, the second suspect is a 16-year-old boy from Feltham, a town near London. The teen was arrested on Thursday by detectives of the Cyber Crime Unit on suspicion of Computer Misuse Act offences, and was later bailed.
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http://www.securityweek.com/second-suspect-arrested-connection-talktalk-breach

ronjor · Oct 31, 2015

TalkTalk says hackers accessed fraction of data originally thought
Haroon Siddique Friday 30 October 2015 10.41 EDT

Telecoms company confirms scale of cyber-attack was far smaller than feared as second teenager is bailed following data breach
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http://www.theguardian.com/business/2015/oct/30/talktalk-hackers-accessed-fraction-data-cyber-attack

ronjor · Nov 1, 2015

UK police make third arrest over TalkTalk cyber attack

ronjor · Nov 2, 2015

TalkTalk breach: Third arrest, data already for sale, criminals targeting pensioners
Posted on 02 November 2015. Zeljka Zorz
Organized criminals are already leveraging that information to try and scam affected users, and are very effectively targeting those aged 65+ (the compromised dates of birth come in handy) because of their trusting nature.
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http://www.net-security.org/secworld.php?id=19053

ronjor · Nov 3, 2015

Fourth Teen Arrested Over Cyber Attack on UK's TalkTalk
By AFP on November 03, 2015
British police said Tuesday they had arrested a fourth teenager in connection with a cyber attack on Internet and telephone provider TalkTalk that put millions of customers' data at risk.
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http://www.securityweek.com/fourth-teen-arrested-over-cyber-attack-uks-talktalk

Daveski17 · Nov 3, 2015

I have relatives who use TalkTalk and they would constantly point out how cheap their ISP was compared to mine. I wonder why they were so cheap? Perhaps they should have spent a bit more on security? I have been told that many people in Internet security predicted something like this with TalkTalk and the like.

ronjor · Nov 5, 2015

TalkTalk, Script Kids & The Quest for ‘OG’

So you’ve got two-step authentication set up to harden the security of your email account (you do, right?). But when was the last time you took a good look at the security of your inbox’s recovery email address? That may well be the weakest link in your email security chain, as evidenced by the following tale of a IT professional who saw two of his linked email accounts recently hijacked in a bid to steal his Twitter identity.
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http://krebsonsecurity.com/2015/11/talktalk-script-kids-the-quest-for-og/

ronjor · Nov 9, 2015

Final TalkTalk breach tally: 4% of customers affected
Posted on 09 November 2015.

TalkTalk continues with its practice of updating the public with information regarding the recent data breach on Fridays, and according to the latest update, the total number of customers whose personal details were accessed is 156,959.
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http://www.net-security.org/secworld.php?id=19081

ronjor · Nov 11, 2015

Hack to cost UK's TalkTalk up to $53 million
John Ribeiro (IDG News Service) on 11 November, 2015 14:32
The October hack is the third so far on the company. Previous attacks were in December 2014 and in February this year.
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http://www.cso.com.au/article/588697/hack-cost-uk-talktalk-up-53-million/

ronjor · Nov 25, 2015

Police arrest blackmail suspect in TalkTalk data breach case
By Peter Sayer IDG News Service | Nov 25, 2015 5:10 AM PT

Police believe they may have found the person who tried to blackmail the CEO of TalkTalk, the U.K. telecommunications company that was the target of a data breach.
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http://www.networkworld.com/article...ail-suspect-in-talktalk-data-breach-case.html

Minimalist · Dec 16, 2015

Police 'advised TalkTalk not to warn customers about cyber attack'

Police advised telecoms giant TalkTalk not to warn its customers about a cyber attack that resulted in personal data being stolen, the firm's chief executive said.

Dido Harding said Scotland Yard advised the company to keep the attack, which included a "credible" ransom demand she received via email to her personal account, a secret so detectives could attempt to find those responsible.
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http://www.hampshirechronicle.co.uk...alk_not_to_warn_customers_about_cyber_attack/

ronjor · Feb 4, 2016

TalkTalk loses 100,000 customers in cyber attack

Alex Scroxton Networking Editor
TalkTalk has lost 101,000 customers since the October 2015 breach that saw the personal information of 155,000 people compromised in a major cyber attack on its website.
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stapp · Apr 28, 2017

Hackers Plead Guilty in TalkTalk Case

http://news.softpedia.com/news/hackers-plead-guilty-in-talktalk-case-515227.shtml

guest · May 22, 2019

TalkTalk failed to inform 4,500 customers about 2015 mega-breach
May 22, 2019
https://www.theinquirer.net/inquire...inform-4-500-customers-about-2015-mega-breach

A probe carried out by the BBC's Watchdog show found that the compromised information of 4,545 TalkTalk customers, including bank account details, was available online and easily uncovered by a Google search.

The consumer-complaints show carried out the investigation after being contacted by customers concerned that their data had been involved in the data breach, even though TalkTalk told them that they hadn't been affected.
The BBC notes that the readily-available breached information, which also included TalkTalk customers' full names, addresses, email addresses, dates of birth, customer numbers, mobile numbers, have likely been online since the breach.
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