Purchased T.I.9 and installed, downloaded latest version (2337) which would not update installed version despite help file saying it would! Read further advice, and uninstalled original, and installed updated version O.K. Created Secure Zone and tried to place some back-up files in that zone. This produced "completed with errors" message. But no back-up was created with nothing in the zone. Tried several times with same result, Acronis not allowing access to the zone. I thought that was what it was for!! Am I doing something wrong, or am I just stupid?