svchost.exe Error After Restoring Partition

Discussion in 'Acronis True Image Product Line' started by hughgk, Oct 28, 2005.

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  1. hughgk

    hughgk Registered Member

    Oct 28, 2005
    Following on from a corrupted Windows XP installation on a single partition C: drive, I needed to reinstall Windows XP.

    Because there were files in the original Windows XP installation's folders that I needed to retain, I created a second partition on that drive and reinstalled to that partition.

    That installation completed successfully. I then made a True Image backup image of the entire partition 2 with the intention to move my new Windows XP installation to partition 1 when I had recovered the files I needed. Periodically as I added applications I made further complete back-up images.

    I have now recovered the files I needed and used the True Image wizard to restore the most recent backup of partition 2 to partition 1 and I have edited the boot.ini file to allow me choose to boot into the XP install on partition 1 or partition 2.

    That all works.

    However, shortly after I boot into the Windows XP installation on partition 1 (remember this is a copy of that on partition 2), I get an error message concerning the svchost.exe file, and the event viewer reports that some Windows services have shut down.

    I have tried restoring some of the earlier back-up images and each present me with the same problem.

    Clearly there is an issue in restoring a back-up of one partition onto a different partition that I am not clued into.

    Has anyone been down this road before or does anyone know the cause of the problem and a resolution?
  2. jmk94903

    jmk94903 Registered Member

    Jul 10, 2004
    San Rafael, CA
    It sounds as though a file needed by svchost.exe knows what partition it is supposed to be on just as Windows knows via the BOOT.INI file which partition it is on.

    I don't have a solution, but if you can see a reference to another file, the one svchost is looking for, you may be able to fix this.

    If you had created the second partition and saved an image of the corrupt first partition there, you could have reformatted the first partition and installed a clean Windows directly to the first partition. You could then have recovered the files by mounting the image as a virtual drive (Explore/Plug). That way, you wouldn't have had to change the Windows installation's partition and mess with BOOT.INI. Unfortunately, this comes too late this time, but if you need to go through this in the future, it may be useful.
  3. upurz

    upurz Guest

  4. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello hughgk,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please let me know the exaxt error message? Then please do the following:

    - Download the Acronis Report utility from;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send the 'report.txt' file from the floppy disk to Acronis Support along with the link to this thread. This will allow us to investigate the problem thoroughly.

    Thank you.
    Irina Shirokova
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