Sunbelt Introduces Clear Cloud-Beta Testers Needed

No issue here either.

 

Everything seems to be OK now.

Thanks, anyway.

 

Is it me... or do you also get a feeling that CC development sort of stagnated? These last couple weeks I've been experiencing more and more problems resolving domain names, and quite a few times within the period of 1 hour.

I sincerely hope GFI decides to give CC the push it deserves, otherwise I don't think it's a keeper.

I know I can add CC as Primary and, for example Norton DNS as Alternate, which should take care of the problems... or, at least they wouldn't be happening often, but we shouldn't really have to resort to it...

 

Hi m00nbl00d...
I don't get that feeling about CC stagnating, but I do recognize that it is quite possible that you are correct. How would we know, though?

I am not experiencing more and more problems with resolving domain names, as you have noted.

Like you, I hope GFI decides to give CC a push. Maybe Nick could respond?

Regarding, "I know I can add CC as Primary and, for example Norton DNS as Alternate"... I sometimes wish I had a quick way of knowing whether or not CC was resolving or if Norton DNS (my alt) was kicking in. About the only way I know of to quickly make that determination (if for instance I get the feeling that CC is sluggish) is to have these two status sites (below) bookmarked and click on them to see which service I am using.
http://clearcloudtest.ssdsandbox.net/
http://setup.nortondns.com

 

Yes, unfortunately (or not lol), not everyone seems to be having the same experiences.

I'll be changing the DNS IPs to CC (primary) and Norton DNS (alternate) and see what my experience is... For quite a few hours everything has been fine... But, when it hits, it hits.

It will take me quite a few time to change my firewall rules, though...

 

Good Evening ! I tried setting up Clear Cloud last Thursday and no success ! It stated Clear Cloud disabled. Could it have anything to do with my I.S.P. as I noticed Clear Cloud didn't have any servers in Canada. Sincerely...Securon

 

Do you have a 3G device? If you have, then you need to create a new profile in the 3G device connection software and add CC IPs there. Simply changing the DNS in Windows won't suffice. That was my experience, anyway.

It could be some misconfiguration in your router, perhaps?

I doubt it has anything to do with CC having no servers in Canada. They have none here either. (Maybe if they had, things would be better. The nearest one is a few miles away. )

 

Hope it all evens out for you.
Keep us posted.

 

Ctrl+F5 the test page. That will reload the page without using your browser cache.
I live in Canada, and experience no problems with ClearCloud.

 

Good Evening ! Just setting up Clear Cloud, this time after taking your timely advice J L and double clicking everything seems to be connected. Is there anything about Clear Cloud that needs to be clarified beyond the initial set-up ? Sincerely...Securon

 

Well, not much. It's proven in blocking malware websites.

In case of false positives, just submit a falsely redirected request, and they will usually reply within hours.
You can still access the site using proxies, Google cache, or its IP address, before they unblock it.

 

To test ClearCloud, here are 2 pages that you can use to verify that ClearCloud is working:

ClearCloud block page --> http://test.ssdsandbox.net/

Test page --> http://clearcloudtest.ssdsandbox.net/
You should see the ClearCloud logo on this page.

 

Oh yeah, you can also take a look at this to see the status of its servers: http://66.129.99.88/status/

 

Good Evening ! While checking with the provided test pages sandbox.net was listed as a potentially malicious site by Vipre Premium ! Anyone else experience this response ? Sincerely...Securon

 

Yes, it is the http://test.ssdsandbox.net/ page, and I see VIPRE Premium blocks it, but VIPRE Standard does not.

*************************************
VIPRE has determined that the site

you are trying to visit contains potentially harmful or objectionable content.

To proceed to this site: In VIPRE, open

"File/Settings/Firewall" and add the URL to

"Bad Web Site Exceptions..."
*************************************

Quite ironic that VIPRE blocks a ClearCloud test page.
I think I'll PM Nick Hallin.

 

They are from the same company after all, may share the same database.

 

@ Securon ...
I have submitted a FP report to http://www.sunbeltsecurity.com/falsepositive/

Remember, with this or any other site you wish to unblock with VIPRE, just follow the instructions in the warning:

Edit in: The Bad Web Site Blocking in Premium (that is a firewall function and thus not found in VIPRE Antivirus Standard) did not take my exception entry. Adding the URL made no difference, and I was still unable to visit the CC block site, even after rebooting and also adding the URL to VIPRE Premium's Allowed Web Sites.

 

GFI Software support person wrote back to me,

I am afraid I do not understand.
The directions to set up ClearCloud include instructions to:
"Test ClearCloud
Here are 2 pages that you can use to verify that ClearCloud is working:
test.ssdsandbox.net - ClearCloud block page
clearcloudtest.ssdsandbox.net - Test page - You should see the ClearCloud logo on this page"
But when a user goes to the CC block page, VIPRE blocks it.
How is that right?
No biggie, I guess. There is another page to test with.

 

Both VIPRE Premium's Bad Site Blocking and ClearCloud use the same block list. The test page for ClearCloud should also be blocked by Bad Site Blocking. This test page is meant to be able to test both products with a blocked page that can safely be navigated to if blocking the page fails for any reason.

If you don't want Bad Site Blocking to block the page, you can either temporarily disable Bad Site Blocking or add the domain to VIPRE's Bad Web Site Exceptions. If you want to just add an exception you would want to enter the exception as "ssdsandbox.net" without quotes. Make sure not to include the "http://test." or the / at the end. You just want to enter the domain. You would also need to refresh the page as it may be in your browser cache.

Our next software update which is currently in beta includes some improvements for exception such as automatically removing the "/" after the domain if you enter it so this does not prevent exceptions from working correctly.

 

FYI, it isn't, not for me. Only the block page was being blocked.

Thanks, yes, that made a difference, and the block page is now not being blocked by VIPRE.

That sounds like an improvement, as I was unsure why the exception I entered wasn't working.

I'm still not clear on WHY Vipre says the CC test block page has "potentially harmful or objectionable content", but you guys have much better stuff to sort out, so I'll just mull this over and maybe it'll all make sense later.

 

Good Morning ! Thanks Page 42 for your persistence. Only the future will reveal all. At the moment Clear Cloud is still in it's Beta edition. I imagine GFI might incorporate it with Vipre Version 5...Perhaps...stay tuned. Sincerely...Securon

 

...is this poster for real?

1. Vipre and Clearcloud share the same blocklist; 2. The 'block page' is meant to be blocked if the block list is working correctly; 3. Vipre's block took precedence over Clearcloud, i.e. it blocked the page correctly before ClearCloud did; 4. What you saw was the Vipre standard block page.

How is that even remotely hard to understand? It's not rocket surgery.

 

There would be something in that page which is meant to allow people to test that ClearCloud is functioning. Vipre is probably reacting to the same thing that ClearCloud is. Think of it as being like the EICAR website for testing if your antivirus software is working or not.

In my case Vipre Premium had 2 web filter events when viewing that page:

Method GET
URL test.ssdsandbox.net/
Notification Type 6 -- Bad URL
Action Type 0 -- Blocked
Event Date/Time 2011-04-22T21:13:19
Bad URL Rule

Method GET
URL test.ssdsandbox.net/favicon.ico
Notification Type 6 -- Bad URL
Action Type 0 -- Blocked
Event Date/Time 2011-04-22T21:12:53
Bad URL Rule

 

Fortunately, around here, one has the luxury of asking for help if one does not understand something.
But you're new and perhaps unaware of that.
Since you seem to have such an innate grasp of all things, why not explain for me what "rocket surgery" is?

 

Please give the guy a break.

For many, many posters on these forums, English is a second language and they are really, really good at it. I'm impressed that he got as far as "rocket surgery." When I travel overseas, I'm feel as though I accomplish something if I successfully order a cup of coffee.

That's my 2 cents worth.