I'm receiveing the following error: Runtime Error -2147024770(8007007e) Automation Error The specified module could not be found This is a W2K SP4 environment with MSIE5.5, Norton AV (2003) and Star Downloader v1.42. The contents of the SpywareGuard directory are: SGBHP.EXE v 126.96.36.199 8-29-03 SGMAIN.EXE v 188.8.131.52 8-29-03 SGLIVEUPDATE.EXE v 184.108.40.206 8-28-03 DLPROTECT.DLL v 220.127.116.11 8-2-03 SPYWAREGUARD.DLL v 18.104.22.168 8-2-03 CONFIG.INI 1-7-04 2935 bytes DEF1.DTB 1-7-04 15900 bytes DEF2.DTB 1-7-04 10202 bytes DLBDATA1.DTB 1-7-04 9317 bytes DLBDATA2.DTB 1-7-04 9814 bytes My MSVBVM60.DLL file is v 22.214.171.124 and the rev date suggests that it is part of the SP4 package. I ran MS Dependency Walker on the individual modules and nothing was detected as missing. The crash is not always immediate but will happen within a minute. I noticed with Taskinfo that after the crash that SGMAIN is still running but with minimal hooked modules and the system tray icon is gone. Restarting does not help. Rebooting does not help either. So what's next?