SpywareBlaster and ZoneAlarm

I'm new to this site, am I on the right place? I'm Running win2000Pro, ZAPro, Just installed SpywareBlaster, and marked for full protection, all of a sudden ZA does close down, looks like SpywareBlaster won't let vsmon.exe start, (As far as I know, vsmon.exe is a file in ZoneAlarm,) and ZA gets pissed and close the net. What shall I do?
EH

 

Hi Edmond, and welcome.

I have asked one of our Experts about your question, and there should be no relationship between ZA and SpywareBlaster not letting vsmon.exe start. There could be something else going on that may be causing ZA problems.

Could you please follow the instructions over here: https://www.wilderssecurity.com/showthread.php?t=15913

Then create a folder on your C: drive and unzip HijackThis into it. Do not put HijackThis in the Temp folders or on your Desktop as backups there will be easily lost. Once HijackThis is in it's own folder, double-click the HijackThis.exe file to open the program, then click the "Scan" button. Once the scan is finished, the Scan button will change into a "Save Log" button. Save the log and open it in Notepad, then copy and paste the entire contents of the log here in a reply post.

Please do NOT fix anything in HijackThis until advised by an Expert. Most of what it lists will be harmless and even essential to your computer's operation.

Regards,

snap

 

Hi, I'm sorry to have bothered you. You see, in the meantime I got help from someone at 24hoursupport.helpdesk, all is well, for now.
Thank you.
EH