snapapi driver for RedHat Linux

Discussion in 'Acronis True Image Product Line' started by dolphan13, Aug 10, 2007.

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  1. dolphan13

    dolphan13 Registered Member

    Aug 10, 2007
    What is the point of making it so hard to get this driver if so many people need it? I've tried many links in this forum that are all expired. I also cannot locate it in the downloads section of the website. Very frustrating to have to create a forum account to request a file that makes software I purchased actually *WORK*. Should I not be supplied with all the necessary files when I purchased the product? Seems reasonable to me.

    Can someone please supply a link to this driver? Many thanks.
  2. MudCrab

    MudCrab Imaging Specialist

    Nov 3, 2006
    You'll probably have better results submitting a Support Request for the drivers after you log into your Acronis Account.

    As you've found, the links expire quickly and Support seems to be the only ones that can reenable them. Also, according to them, they differ depending on the distro and kernel version of Linux you are using and so what worked for someone else will probably not work for you.
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello dolphan13,

    Thank you for choosing Acronis Linux Server Disk Backup Software.

    Please notice that MudCrab is correct. Therefore, please collect Linux system report as described in this post, and submit a request for technical support with a detailed description of the problem you encountered. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Marat Setdikov
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