Securityrisk.Downldr Virus please HELP!

Please can someone help me,I`ve only had my computer five mouths so I`m still learning, it`s taken me one hour just to get this far.

My computers slow, I`ve run norton antivirus for the first and found 37 virus`s, 30 have gone but 7 wont go there called securityrisk.downldr, I`ve tried running it in safe mode but it wont go, I have looked in the file it says its in, but it isnt there.

(I`ve heard of hoaks) I`ve also done two checks on housecall.com and symantec.com they both say the computers clean, how do i get rid of it ? I`m haveing a break down, have been trying for two weeks,
Will be very greatful of any HELP,

Thanks nicky.

 

Hi Nicky.

Welcome to Wilders.

U could follow the instructions here,

https://www.wilderssecurity.com/showthread.php?t=15913

then post your HijackThis log in the hijack cleaning forum with a full explanation of your problem and one of the experts will give u recommendations on any Malware found.



snowbound

 

Hi again Nicky

I moved your HijackThis log over to the Hijack cleaning forum for better attention,

https://www.wilderssecurity.com/showthread.php?t=40443




snowbound

 

Hi, Snow Bound

Thanks again for all your help. on the 7th 0f july you sent my hijack file for cleaning in the forum for better attention, how did it do, or were do I go to check it. Thanks nicky.

 

Hi Nicky,

Your HijackThis thread is here,

https://www.wilderssecurity.com/showthread.php?t=40443

Unfortunately it hasn't been answered yet, as that forum is very busy so just be patient and one of the experts will get to it.


snowbound