I waited on hold 47 minutes this morning . Usually my wait is around 25 minutes. Daniel was a nice guy as usual (didn't fix my issue), but I really don't have the time to wait on hold everyday so hopefully you guys can help me solve this. My company has 1 scan task, it's set for Wednesday at noon. Target is "Hard Drives". My first issue is I had the weekly scan setup to run on first chance it gets if it fails. Every time someone reboots a computer in the company a full scan starts. If you look under Scheduler, you'll see that for some reason a full scan is never shown as completed, although it does, every week, for the couple hundred pcs around here. As a result every machine runs a new scan on boot, so I changed it to "Run on next scheduled time". This morning I got a new fun issue, every computer in the company had two simultaneous scans running side by side. Both scanning the same files, both doing the exact same thing. Only things that have changed is the 424 client being pushed out, and me setting it to run on next scheduled time. Are these related, is the scan failing so it's waiting till the next one, then kicking on a second one next to the one already scheduled?