Scan stops at 26 % and does not move on?

I just recently purchased nod 32 on two seperate computers it runs fine on one but it hangs on the the other. It just scans for ever at 26% and does not go on from there. Is there any thing that could cause this I did not custimize any thing and am running windows xp. please help

 

NOD32 can sometimes seem to "hang" on very large archives that are packed in a particular matter (esp runtime packers), and the % scanned will get stuck for a while.

Other possibilities would be that your HD is beginning to have issues as well. Thoughts to help speed up/verify that you aren't having HD issues:

1) Run a Chkdsk on your HD.
2) Run a Disk Cleanup or CCleaner or similar on your HD
3) Defrag your HD.

Also, check your settings against the ones found in Blackspear's Guide. Other options would at least be to disable Runtime Packers and Advanced Heuristics and give it a full scan and see if that makes a difference. At least if it passes with that you know you are just taking a while to scan an archive and you can then schedule your full scans for times when you will be away from the PC for an extended period.

-Cov

 

thank i will try that

 

Does it scan forever at the same 26% mark? If so, NOD32 could be getting stuck on some corrupt archive file, getting caught in some sort of infinite loop. The most common places to find these are within your internet browser caches, your TEMP folders (C:\Windows\Temp and C:\Documents and Settings\username\Local Settings\Temp), and within files used by System Restore. Try deleting all these files and try again.

(To clean out System Restore, go to Control Panel --> System --> System Restore. Check the box to turn off System Restore, hit OK, and reboot. Don't forget to turn it back on once you have rebooted. Be aware that this will wipe out all your previous System Restore points.)