run-time error

Discussion in 'EULAlyzer Forum' started by Roby, Sep 17, 2005.

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  1. Roby

    Roby Guest

    Hi!

    I've just try your new software. The installation works fine but after I check for updates and then close the application, when I run it again, I receive this message: http://img230.imageshack.us/img230/8883/error4yg.jpg


    If I uninstall EULAlyzer and install it again, everything works again untill I try to update it. I think there's something wrong about the update process.
     

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    Last edited by a moderator: Sep 18, 2005
  2. javacool

    javacool BrightFort Moderator

    Joined:
    Feb 10, 2002
    Posts:
    3,943
    Hi,

    Thank you for reporting this issue.

    If you wouldn't mind, could you please send the following details about your system to bugreports@javacoolsoftware.com :

    -What version of Windows you are running (looks like XP, but is it XP Home/Pro and is it Service Pack 1 or 2?)
    -What anti-virus/anti-spyware software you have installed, if any
    -What firewall(s) you have installed, if any
    -What other security/privacy software you have installed

    Also, I have some specific questions about the issue you are experiencing.
    After running EULAlyzer, checking for updates, and closing the program, does the program:
    1.) Show that error again no matter how many times you try to start it up?
    2.) Show that error after a reboot?

    Thanks again for your help. :)

    Best regards,

    -Javacool
     
  3. Roby

    Roby Guest

    My OS is Windows XP Pro SP2. These are programs always running: ZoneAlarm Pro, Kaspersky AV Personal, TrojanHunter, SpywareGuard and WinPatrol.

    EULAlyzer shows that error everytime I try to run it after the update process. It shows the error after a reboot, too.

    I made some tests and I think that the problem is definitely related to the update process. In fact, I installed EULAlyzer and used it to analyze two EULA without problems. I closed it and re-opened it many times without problems again. But if I try to update it, after, all the times I try to run it, I receive the error mentioned.

    I did what you wrote here: http://www.wilderssecurity.com/showpost.php?p=561277&postcount=2. It's all the same of what "Rawe" said in that 3d.
     
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