Restore image on to laptop

Discussion in 'Acronis True Image Product Line' started by chandlerp, Sep 15, 2005.

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  1. chandlerp

    chandlerp Guest

    Last night I took an image of my xp partition so that I could experiment and install linux on the second partition on my drive. I stored the image on an external drive.

    Things went wrong and the linux install wiped my drive! it was probably me but not to worry I have an image, I thought.

    I tried to restore the image and although the drive I want to restore to shows up when browsing for images to restore it does not show up as a drive to restore an image to. The list is "empty"

    What might I be doing wrong
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Chandlerp,

    Thank you for choosing Acronis Disk Backup Software.

    First of all, please make sure you use the latest build, which is available on our web site at updates page. To get access to updates you should register your software first at registration. Please disable any download managers, internet download/connection boosters, etc. before the download.

    Please try to create a new bootable CD using the latest build.

    If the above doesn't help could you please do the following?

    - Download Acronis Report utility from;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send the report.txt file from the floppy disk to

    This would provide us with detailed information on the hard disk partition structure.

    Please send this report to along with the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    Semyonov Vasily
  3. Menorcaman

    Menorcaman Retired Moderator

    Aug 19, 2004
    Menorca (Balearic Islands) Spain
    Hello chandlerp,

    Sounds as if your attempt to install Linux messed up your hard drive structure (probably the MBR) such that TI no longer recognizes it.

    If you have your laptop's original recovery disk then boot from that and restore back to the manufacturers default. With luck that will reset the MBR and you should then be able restore the image of your XP partition after booting from the TI rescue CD.

    If your laptop came supplied with a Windows XP installation CD instead, then boot from that into the Recovery Console and issue the fixmbr command. Hopefully, after rebooting from the TI rescue CD, you will then be able to restore your XP image.

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