Recovery Won't Install

Discussion in 'Acronis True Image Product Line' started by gderreck, Mar 17, 2005.

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  1. gderreck

    gderreck Registered Member

    Mar 17, 2005
    Have installed TI 8 latest build. Switched from the other one. Am happy with most aspects of the application, however the onboard recovery mgr and the recovery cd won't install. Welcome screen appears, mouse cannot select. Used tab, and can only select true image. Other selections are not available.
    When TI is selected, next screen shows ACRONIS loading please wait. Cursor blinks for about 10 seconds then freezes.Waited about 1 minute, then turned off machine. Also, I turned off the Execute Disable bit, and still no install. Any ideas? Belarc sytem info follows.


    Windows XP Home Edition Service Pack 2 (build 2600)

    TOSHIBA Satellite Laptop M40 PSM40C-JM300E

    Processor a Main Circuit Board b
    1.60 gigahertz Intel Pentium III
    32 kilobyte primary memory cache
    2048 kilobyte secondary memory cache

    Board: TOSHIBA Portable PC Version A0
    BIOS: TOSHIBA Version 1.00 01/24/2005

    Bus Clock: 133 megahertz

    Drives Memory Modules c,d
    TOSHIBA MK6025GAS [Hard drive] (60.01 GB) -- drive 0, s/n Y4TT4861S, rev KA200K, SMART Status: Healthy
    39.24 Gigabytes Usable Hard Drive Capacity
    *Note: Have a 19 gig secure zone set up*
    30.41 Gigabytes Hard Drive Free Space

    c: (on drive 0) 15.73 GB 10.39 GB free
    e: (on drive 0) 20.97 GB 18.45 GB free
    f: (on drive 0) 1.49 GB 1.48 GB free
    g: (on drive 0) 1.05 GB 101 MB free

    TEAC DV-W28E [CD-ROM drive]

    512 Megabytes Installed Memory

    Slot 'DRAM Slot 0' has 512 MB
    Slot 'DRAM Slot 1' is Empty
    Local Drive Volumes
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
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