Reading a TIB File

Discussion in 'Acronis True Image Product Line' started by 238drac, Oct 28, 2007.

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  1. 238drac

    238drac Registered Member

    Joined:
    Jul 5, 2007
    Posts:
    18
    I am using TI 10, most current release.

    I was running Windows 2000 Pro and I used to be able to double click on a .tib file and see its contents.

    I just upgraded to Vista Ultimate and can no longer see the contents.
    I assume I need to associate thwe .tib file with a program ...but which one?

    Also I get an error when trying tomount the backup as a drive.
     
    Last edited: Oct 28, 2007
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello 238drac,

    Thank you for choosing Acronis Disk Backup Software.

    The issue seems to be related to a corrupt installation of the product. In this case we recommend you to completely uninstall Acronis True Image 10.0 Home and then perform a 'fresh' installation. If the problem with exploring archives from explorer just by double-clicking it and the mounting issue still remain after reinstallation please submit a request for technical support. Provide the detailed description of the problems and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.

    Best Regards,
    Alexey Bogomolov
     
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