Question to all the active virus hunters/testers

Discussion in 'Prevx Releases' started by opcode, Dec 19, 2011.

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  1. opcode

    opcode Registered Member

    What are your recommended heuristic settings for detection? I've got everything maxed but I'm finding several samples on malwaredomain list that aren't being picked up by WSA but hitman pro has been flawless. There's even been a few occasions Windows defender chimed in while WSA just sleeps on it.

    So far I'm on the fence with this product. Unless there's some setting I should be using instead?

    Thanks.
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

    The average user would not come across many from Malware sites as you mentioned but if you could send the missed detections to the WSA support team that would be helpful: http://www.wilderssecurity.com/showthread.php?t=314555

    Thanks,

    TH
     
  3. opcode

    opcode Registered Member

    Thanks. Yeah, I've been submitting all the non-detected files to the cloud. : )

    I'd say right now it's catching around 75-85%. I've been throwing a lot at it tonight. It's doing a good job on these I'd say, but HMP's detection has been superior of the two.

    I don't think the "Kill active processes" works correctly either within WSA. I've tried killing several processes but they never seem to go away. If they are, the module isn't properly refreshing what's active and what's not.
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

    WSA and HMP are not the same WSA is a realtime Anti-Malware as HMP is a multi vendor On-Demand scanner and like I said average users would not come across theses type of malware's but WSA will guarantee clean up if a system is infected and WSA is not able to remove the infection!

    TH
     
    Last edited: Dec 19, 2011
  5. opcode

    opcode Registered Member

    Thanks for the reply. I'm completely familiar with the differences between the two and remote removal assistance is a great service and appreciated, but if I was an average user who only had WSA installed and relied on it, there would be a lot of stuff this program isn't picking up and detecting, and therefore, the user would not even know about it, let alone think to call up wsa for remote assistance. Moral of the story, always have an on-demand scanner.

    I still have high hopes for this as I've been a PrevX subscriber for quite sometime but I can't understand why HMP has been the better of the two in detection, especially when it uses the PrevX cloud, the same cloud I assume WSA uses...
     
  6. Triple Helix

    Triple Helix Webroot Product Advisor

    Since you are new here and maybe you didn't see this post: http://www.wilderssecurity.com/showpost.php?p=1977922&postcount=3688

    HTH,

    TH
     
  7. opcode

    opcode Registered Member

    Thanks for the link. good to know. : )
     
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