Question about restoring an image to a new hard drive

Discussion in 'backup, imaging & disk mgmt' started by Osaban, Feb 20, 2013.

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  1. Osaban

    Osaban Registered Member

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    Yesterday I changed the old malfunctioning hard drive with a new one in my notebook. I quickly restored an image of my OS and data. Now everything is normal except Windows Updates doesn't work, when I click "check for updates" the window flashes for a second and reappears without starting the update process.

    Is it due to restoring to a new Hard drive? When I restored using Shadowprotect I did it exactly the same way as I was doing it with the old hard drive hence should I use a different method for a new drive? I tried to restore another image and I get the same results. Any suggestions are welcome thanks.
     

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  2. Kerodo

    Kerodo Registered Member

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    Osaban, have you checked in Control Panel -> System and Security -> System to see if Windows is Activated? (I'm assuming Win 7) Since you changed hardware (the HD), you may have to reactivate it. I think when I changed hard disks, I had to call the activate by phone number, read in the codes, answer a question or two, then they gave me a new activation code... The same should apply for Vista if that's what you have.... That might be stopping Win Updates (just a thought).
     
  3. Osaban

    Osaban Registered Member

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    Hi Kerodo, this is the first thing that I checked, and I'm actually activated with Microsoft. I found the solution just after posting this thread, but I still can't understand why it is happening.

    The solution is from the website Microsoft community, and this is what the poster suggested verbatim:
    It's amazing by deleting two files (see corrupted contents) and rebooting everything is fine. In his case it was related to rollback software, in my case to restoring an image, although it has never happened in the past with hundreds of restores.
     

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  4. Kerodo

    Kerodo Registered Member

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    Wow.. Well, that's a relief anyhow. Nice that it was so simple to fix. :)
     
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